Justus Murenga Wanjala

• Utilize technology data to drive business growth both locally and internationally.
• To contribute to the advancement of organization’s full potential of generating both short term and future profitability.
• To bring my skills and experience in driving stakeholder value with innovation and energy.
• To interface with both internal and external customers, and work with teams and use ICT software applications to enhance work flow systems, automations, customer experience, operational efficiency and team engagement.
• To work with cross-cultural, internal and external teams to implement and oversee product sales strategies/innovation, business projects and operational changes aimed at stretching the limits.
• To set and exceed expectations in Financial budgets, customer experience, operational controls and Human Capital leadership.
• Adept at new market establishment, market penetration and station start up in Kenya, Uganda and Rwanda.
• Over 20 years’ progressive leadership experience in Consumer & SME Lending, technology innovation with Fintech, Bank Operations and Corporate Relationship Management with blue chip, and dynamic financial services organizations.
• Demonstrated successful traction in targeted market development and sales growth.
• Solid leadership skills; able to build and guide top-performing teams across sales, operations, lending and marketing. Highly developed planning and organizational skills.
• Excellent communication skills, familiar with multi-cultural environments and with an appreciation of cultural and gender diversity issues.

Accomplished in the following areas:

• Established through consultancy services, a successful SME lending institution in Kenya with total balance sheet size of USD 4M within a year.
• Successful deployment of technology systems i.e Core Banking System, Credit Scoring engine, Automated client and loan origination platforms, Data Analytics at GTBank and Okoa Finance companies.
• Retail banking with focus on consumer and SME lending driven by latest technological innovation. Developed retail arm of GTBank in Kenya, Uganda and Rwanda with focus to mobilizing affordable cheap retail deposits and enhance Non funded Income.
• Planning, design, coordination and leading of teams, product development, sales and customer relationship management activities encompassing cross-cutting issues.
• Excellent Networking, pro-active partnership framework identification, partnership development and human capacity development.
• Expert knowledge of business acquisition and marketing systems, the challenges and opportunities facing the systems and an understanding of customer and market specific issues in the today’s competitive world.

• Fintech business development
• Corporate Customer Relationship Management
• Software Skills – Advanced Excel, HTML, PHP, Python, SQL
• Product Development and Risk
• Finance Reporting and Analysis

• Financial Modelling Advanced Excel
• CEO Africa Summit – Networking forum
• Strategy for Africa Banking – Nigeria
• Card Business Training - Rwanda
• Business Intelligence Workshop
• ICDL & User Support Professional - IAT
• Mobile Banking Technology Course
• Talent Management – Co-operative College
• Agency banking training at Co-operative and Equity Bank.
• Alternative Channels Management training at Equity Bank
• Corporate Credit appraisal and management training
• Product development Seminar
• Performance Management Training – Balanced Score Card
• Barclays Bank (K) Ltd: Cashiering Modules

• Executive Director, Secretary to the Board of Directors, EXCO & ALCO chair Okoa Finance
• ALCO & EXCO member in GTBank
• Member Muthaiga Golf Club
• Associateship of Kenya Institute of Bankers - AKIB
• Associate Member of Kenya Institute of Management
• Rotary Club member

• Best product innovations award for the SME sector in Kenya
• Highest performance bonus earner in GTBank - EA
• Rated best E-banking RM in both Cooperative Bank & Equity Bank’s Corporate & Institutional Banking Sector.
• Rated excellent in the 2008 Performance Management Scorecard
• Rated ‘Excellent’ in 2006 annual management review against agreed targets by achieving over 400% above target in KCB
• Year 2005 Bronze winner of most magic moment compliments in Barclays Mt. Kenya Hub
• Year 2005 Silver winner of most motivated and self-driven in Barclays Mt. Kenya Hub
• Rated ‘TOP’ in annual performance review in 2005 in Barclays Bank (k) ltd
• Recognized as customer service champion in all branches worked
• Director University Students Aids Control Association

• Age: 46
• Gender: Male
• Nationality: Kenyan
• Marital Status: Married

• Motivating young learners
• ICT innovation
• Women development issues
• Sports