Justina Mwangi

• Monitored emails, organized inbox, and prioritized messages for supervisor.
• Set up virtual Zoom meetings, invited guests and disseminated agendas.
• Conferred with customers by chat or email to provide information.
• Researching and identifying prospects, initiating contact, and building lasting professional relationships through LinkedIn and email campaigns.
• Managing meeting requests and proactively coordinating interviews and client meetings to ensure seamless scheduling.
• Producing engaging short-form social media content, stories, and performing basic video editing for original video material.
• Edited and scheduled 300+ podcast episodes and successfully coordinated 700+ client calls.
• Managed CRM input, exports and clean up.
• Coordinated Skype calls across multiple time zones.

Strategic Goal Management

• Maintained and oversaw a structured list of 20 long-term strategic goals via a dedicated Google Sheet
• Managed one supporting task list per goal to ensure focused and organized execution
• Monitored consistency and progress over time, keeping long-term outcomes at the forefront of all decisions
• Ensured all activities and decisions were evaluated against the established strategic goals

Daily Tracking & Review

• Reviewed 100% of the weekly tracking and logging system for full accountability
• Recorded daily adherence to strategic goals and tracked goal-aligned vs. non-aligned actions
• Maintained behavioral pattern records and identified recurring triggers related to social pressure or boundary challenges
• Flagged individuals or situations causing consistent goal divergence and recommended corrective action where necessary

Weekly Strategic Alignment Meetings

• Facilitated 30–60 minute weekly strategic review meetings to maintain alignment with priorities
• Reviewed goal adherence, identified gaps, and determined corrective actions including environment adjustments and time reallocation
• Anticipated upcoming situations involving social pressure and reinforced commitment to the strategic plan
• Kept meetings forward-looking and solution-focused rather than retrospective

Pre-Commitment Strategy & Planning

• Encouraged pre-planning of goal-focused time blocks, treating commitments as scheduled appointments
• Helped prepare responses to requests or invitations conflicting with key priorities
• Reduced emotional decision-making by reinforcing consistent behavioral rules and strategic defaults

Boundary & Guilt Management Support

• Reinforced healthy boundary-setting behaviors and supported tolerance of short-term discomfort when declining requests
• Distinguished between healthy generosity and people-pleasing patterns
• Consistently reinforced the principle that long-term priorities should guide all decisions

• Scheduled and managed content posts across Instagram and Facebook to maintain consistent online presence
• Monitored and managed comment sections to ensure positive and engaging community interactions
• Answered direct messages (DMs) promptly, maintaining strong communication with the audience
• Conducted outreach through DMs to grow engagement and build community relationships
• Produced regular reports on community activities to keep clients informed on performance and engagement trends