JUMA MUMBA KHAMIS

• Record Management
• Performance Tracking
• Document Filing
• Supported decision-making processes by generating accurate reports based on processed data sets.
• Production and Energy Consumption Reporting.
• Sales and Manufacturing Analytics.
• Production Manpower Oversight.
• Preparation of Regular Reports (Daily, Weekly, Monthly, Yearly).
• Collaborated with team members to establish best practices for data management, leading to improved performance metrics.
• Data entry and Management.
• Sales dispatch coordination.
• Customer care and client service management.
• Inventory management and procurement.
• Client relationship management.
• Cross-departmental communication and collaboration.
• Problem-solving and issue resolution.
• Attention to detail and accuracy in data handling.
• Time management and multitasking.
• Proficient in Microsoft Office and relevant software for data and inventory management

• Process and review CV licensing applications.
• Coordinated and scheduled meetings and appointments.
• Maintain accurate applicant records and databases.
• Issue CV licenses upon approval.
• Assist applicants with inquiries and guidance.
• Ensure compliance with licensing regulations.
• Handle payments and issue receipts.
• Prepare reports on application status.
• Stay updated on licensing laws and procedures.
• Collaborate with relevant departments.
• Provide excellent customer service.
• Maintain confidentiality of applicant information.
• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Grade: 2.1