Juma Maurinen
HOSPITALITY FOREMAN
NAIVASHA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to work in a busy organization for prosperity, as well as gaining more skills and experience. To work in a challenging environment of experience that will enable me to deliver quality service to the organization.
Overview
22
22
years of professional experience
12
12
years of post-secondary education
1
1
Language
Work History
Housekeeping Foreman
Boffar farms Cabins
NAIVASHA
02.2022 - Current
- Ensured all rooms are cared for and inspected according to hospitality standards
- Protected equipment and make sure there are in quality control assessments requirement.
- Notified superiors on any damages, deficits and disturbances.
- Dealt with reasonable complaints/requests with professionalism and patience.
- Inventory Management : Checked stocking levels of all consumables and replace when appropriate. eg: food stock management , Toileted inventory, bedding's etc.
- Adhered strictly to rules regarding health and safety and be aware of any company-related practices
- Evaluated employee performance and developed improvement plans.
- Increased employee performance through effective supervision and training.
- Managed laundry sorting, washing, drying, and ironing.
- Worked with front desk to respond promptly to all guest requests.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Monitored staff performance and provided feedback to drive productivity.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Cooking authentic and continental meals.
Security Guard
Seal Two Security
Nairobi
07.2021 - 01.2022
- Duties
- Guarding and Protection of company properties
- Investigation and prevention of crimes.
- Detection and reporting incidences
- Established clear priorities and production quality standards.
Supervisor
Horticulture Farm
naivasha
03.2021 - 07.2021
- Engaged in business as an entrepreneur 2021-March
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
teacher
Victory Springs Academy
Eldoret
01.2017 - 01.2018
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- training students in extra curriculum activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Graded and evaluated student assignments, papers, and course work.
- Incorporated multiple types of teaching strategies into classroom.
class teacher
Camp David Academy
01.2016 - 08.2017
- A Kiswahili teacher as well as a
Office assistant
Momanyi Gichuki Advocate co
04.2001 - 01.2016
Kakamega Police Station, Attachment
08.2001 - 10.2015
Education
Certificate in Hotel Management -
Kenya Institute of Management
01.2017 - 01.2018
Diploma - Criminology and Criminal Justice
Masinde Muliro University of Science and Technology
01.2013 - 01.2015
Kenya Certificate of Secondary Education - undefined
St. Agnes Girls
01.2009 - 01.2012
Kenya Certificate of Primary Education - undefined
Chimoroni Primary school
01.2002 - 01.2008
Skills
Strong leadership skillsGood communication skills
Team Building
Budget administration
Training and mentoring
Cleaning and sanitation
Preventive Maintenance
Materials requisition
Ordering cleaning supplies
Organisation
Inventory keeping
Timeline
Housekeeping Foreman
Boffar farms Cabins
02.2022 - Current
Security Guard
Seal Two Security
07.2021 - 01.2022
Supervisor
Horticulture Farm
03.2021 - 07.2021
teacher
Victory Springs Academy
01.2017 - 01.2018
Certificate in Hotel Management -
Kenya Institute of Management
01.2017 - 01.2018
class teacher
Camp David Academy
01.2016 - 08.2017
Diploma - Criminology and Criminal Justice
Masinde Muliro University of Science and Technology
01.2013 - 01.2015
Kenya Certificate of Secondary Education - undefined
St. Agnes Girls
01.2009 - 01.2012
Kenya Certificate of Primary Education - undefined
Chimoroni Primary school
01.2002 - 01.2008
Kakamega Police Station, Attachment
08.2001 - 10.2015
Office assistant
Momanyi Gichuki Advocate co
04.2001 - 01.2016