Designed and supervised Graduate Training Program (GTP) that targets 200 unemployed graduate Engineers, Technicians and Technologists from universities and other tertiary institutions to equip them with employable skills to improve quality of works/services under Technical Assistance from European Union Delegation (EUD) as part of broader effort to support local construction industry in Uganda
Carried out monthly monitoring and evaluation to ensure that trainees and employers were meeting and staying in line with Graduate Training Program set objectives
Have participated in stakeholder engagement meetings representing Institution and donor (European Union) interests
Managed to provide quarterly reports on progress of project
Have supervised graduate trainees and made sure that activity monthly reports are submitted to institution on time and in accordance with training objectives
Have created communication system that has made flow of information between trainee, employer, supervisors and Institution easy and enabled feedback
Have trained and mentored Institution's Training Officers
Managed to secure employment for 80% of targeted unemployed graduate Engineers, Technicians and Technologists
Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success
Conducted orientation sessions and organized on-the-job training for Graduate Engineers, Technicians and Technologists
Led daily, weekly and monthly coaching, counseling and feedback sessions
Assessed skill gaps for employees and developed training courses to meet identified needs
Organized and edited training manuals, multimedia visual aids and other educational materials
Managed new trainee orientation training process for more than 100 trainees each year
Business Development Manager
GASCO United Ltd
Kampala
01.2016 - 06.2021
Conducted monthly stock reconciliation, forecast and coordination, blending plant liaison and coordination, stock management, lubrication service management and Health, Safety, Social and Environment (HSSE)
Reached out to 300 potential customers via telephone, email and in-person inquiries
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
Developed and implemented favorable pricing structures balancing firm objectives against customer targets
Worked with 150 existing customers to increase purchases of products and services and increased sales 15% monthly
Devised effective marketing, sales and other promotional initiatives
Established relationships with key decision-makers within customer's organization to promote growth and retention
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations
Collaborated with sales and marketing departments to support project rollout
Incorporated product changes into marketing messages to drive customer engagement and maximize profits
Researched industry and marketplace trends to develop marketing solutions and enhance business operations
Road Equipment Operator Training & Logistics Manager
IMC Worldwide Ltd
Kampala, Central
08.2012 - 12.2015
CROSSROADS Programme Uganda funded by DFID, Kampala
CROSSROADS program (Creating Opportunities for Sustainable Spending on Roads)
Set up, coordinated and managed mechanics and plant operator training center with 120 trainees
Introduced Equipment Management Systems and more commercial practices to plant and vehicle fleet management in Uganda National Roads Authority
Recruited and trained 40 plant operator training assessors, developed and carried out quality assurance of plant operator vocational qualification standards in liaison with Directorate of Industrial Training (DIT)
Drew equipment leasing guidelines, approved over 200 leases and guarantees under CrossRoads Guarantee Fund (CGF) and was member of CGF committee
Built capacity of UNRA to run simulator and real plant operator training after CrossRoads program by training and assessing 25 trainers
Carried out Monitoring & Evaluation of trained plant operators
Supervised Price Waterhouse Coopers (PWC) while preparing Contractor Registration and Classification System (CRCS) with 350 contractors in different categorizes
Identified and evaluated 4 potential hosts for Construction Guarantee Fund after CrossRoads Program
Identified issues, analyzed information and provided solutions to problems
Actively listened to customers' requests, confirming full understanding before addressing concerns
Used Microsoft Word and other software tools to create documents and other communications
Resolved conflicts and negotiated mutually beneficial agreements between parties
Resolved problems, improved operations and provided exceptional service
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Provided logistical support and guidance to CrossRoads Project Completion Review team
Organized daily transport, conducted literature reviews on transport across Uganda focusing on Low carbon transport
Prepared stakeholders from relevant agencies, donor partners, ministries and private sector for interview meetings and identified their activities in low carbon transport space
Conducted High Volume Transport (HVT) Low Carbon scoping study workshop, prepared briefing report of findings and final report.
Team Leader
KL General Enterprises Ltd
Kampala
03.2010 - 07.2012
Supervised 2 technical field teams, drew and successfully conducted technical product service trainings for clients' mechanics and machine operators
Penetrated into 4 new markets for heavy machinery spare parts and lubrication services within great lakes region and increased sales by 20%
Successfully carried out periodic M&E for customers' mechanics and machine operators
Evaluated 2 field teams performance and drew market share development plans
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Developed and implemented performance improvement strategies and plans to promote continuous improvement
Used critical thinking to break down problems, evaluate solutions and make decisions
Managed team of employees, overseeing hiring, training and professional growth of employees
Proved successful working within tight deadlines and fast-paced atmosphere
Monitored company inventory to keep stock levels and databases updated.
Strategic Business Unit Manager
MOGAS Uganda Ltd
Kampala
01.2008 - 02.2010
Set up and conducted more than 30 successful lubricant service training for customers' mechanics and machine operators
Setup and supervised more than 25 customer promotional activities, coordinated more than 100 lubricants technical service surveys
Drew and supervised lubricants supply and importation plans
Drew all lubrication sales and market share development plans and increased sales by 10%
Maintained energy and enthusiasm in fast-paced environment
Collaborated with team members and always achieved above 75% of targeted monthly results
Proved successful working within tight deadlines and fast-paced atmosphere
Managed team of employees, overseeing hiring, training and professional growth of employees
Developed and implemented performance improvement strategies and plans to promote continuous improvement
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Prepared variety of different written communications, reports and documents
Participated in team-building activities to enhance working relationships
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Specialties Sales Engineer
MOGAS Uganda Ltd
Kampala
09.2005 - 12.2007
Provided lubrication services that included product identification and servicing interval recommendation to customers within industrial and transport sectors in Uganda
Worked with their drivers, mechanics and machine operators to maintain their vehicle and equipment fleets
Developed and grew company lubrication business by 50%
Developed and maintained courteous and effective working relationships
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Worked with customers to understand needs and provide excellent service
Increased customer satisfaction by resolving technical issues
Participated in team-building activities to enhance working relationships.
Education
MBA - Business Management
Uganda Management Institute (UMI)
04.2020 - Current
Bachelor of Science - Electrical Engineering
Makerere University
09.2001 - 09.2005
Skills
Business development
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Timeline
Professional Development Manager
Uganda Institution of Professional Engineers
07.2021 - Current
MBA - Business Management
Uganda Management Institute (UMI)
04.2020 - Current
Business Development Manager
GASCO United Ltd
01.2016 - 06.2021
Road Equipment Operator Training & Logistics Manager
Professional Development Manager at Uganda Institution of Professional EngineersProfessional Development Manager at Uganda Institution of Professional Engineers
Intern at Pantech - Remote With Institution Of Electronics & Telecommunication EngineersIntern at Pantech - Remote With Institution Of Electronics & Telecommunication Engineers