Julius Muchiri Kariuki
SALES APPLICATION SPECIALIST
Nairobi
Summary
Committed to upholding integrity, professionalism, and a strong sense of responsibility. Dedicated to making a valuable contribution towards the realization of the institution\'s goals and objectives. Aim to reach greater heights within the vision and mission of the organization. Strive to continuously grow and excel in order to drive success for the company.
Overview
10
10
years of professional experience
Work History
Sales Application Specialist Microbiology
BioMerieux Kenya Ltd
10.2023 - Current
- Trained staff on proper use of systems and conducted orientation seminars
- Proved successful working within tight deadlines and a fast-paced environment
- Corrected, modified and upgraded software to improve performance
- Performed on-site and in-house bench-scale testing, data analysis, and reports
- Managed effort of software and hardware upgrades and deployment of new services and products
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Compiled and analyzed data to determine approaches to improve sales and performance
- Developed compelling presentation decks to gain approval for ideas and communicate results
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Monitored market trends and competitor activities to identify areas of potential opportunity
- Maximized performance by monitoring daily activities and mentoring team members.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
Sales & Application Specialist
Hass Scientific & Medical Supplies Ltd
01.2019 - 10.2023
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Advanced organizational goals through active participation in cross-functional team projects aimed at improving overall company performance.
- Facilitated successful software upgrades with thorough planning, testing, and end-user training sessions.
- Increased customer satisfaction rates by promptly resolving complex technical issues and providing ongoing support.
Business Development Executive
Medanta Africare Ltd
01.2017 - 01.2019
Lab Manager
Scan Lab Centre
06.2016 - 12.2015
Quality Control Officer
Focus Medical Centre
11.2014 - 06.2015
Education
DIPLOMA - MEDICAL LABORATORY TECHNOLOGY
KENYA MEDICAL TRAINING COLLEGE
Skills
Marketing
Remote Support
Sales Support
End user support
Business analysis
Incident management
Clinical workflow optimization
Personal Competencies
- Organized
- A team player
- Hardworking
- Quick to learn and adapt
- Trained in ISO 15189 medical laboratory standards
- Licensed driver
Personal Information
- Date of Birth: 01/01/90
- Gender: Male
- Nationality: Kenyan
Roles And Responsibilities
- Duties & responsibilities
- Responsibilities
Timeline
Sales Application Specialist Microbiology
BioMerieux Kenya Ltd
10.2023 - Current
Sales & Application Specialist
Hass Scientific & Medical Supplies Ltd
01.2019 - 10.2023
Business Development Executive
Medanta Africare Ltd
01.2017 - 01.2019
Lab Manager
Scan Lab Centre
06.2016 - 12.2015
Quality Control Officer
Focus Medical Centre
11.2014 - 06.2015
DIPLOMA - MEDICAL LABORATORY TECHNOLOGY
KENYA MEDICAL TRAINING COLLEGE