Julius Gichina
Nairobi
Summary
• Business-minded individual with a background in strategic analysis and deal negotiations.
• A highly communicative Business developer offering exceptional territory management, deal closing and market knowledge skills.
• Highly organized Business Developer with extensive talent in public speaking and delivering effective presentations.
• Driven leader with more than ten years of experience prospecting business opportunities through various methods.
• Results-oriented business development management professional focused on exceeding revenue objectives and driving business growth.
• Excellent networking and lead development skills.
• Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises.
• Accomplished communicator with talent for building over-achieving teams. • Dedicated to continuous improvement and achieving market-leading results.
• Results-oriented sales worker engages with customers to help establish rapport. • Proven track record of building customer relationships and successfully closing sales.
• Committed to delivering exceptional customer service and exceeding sales goals.
• Structured Accounting Manager skilled in leadership and team development, illustrated over five years of accounting and management experience.
• Meticulous and detail-oriented approach to task completion.
• Focused on correcting discrepancies to increase accuracy and data integrity.
Overview
13
13
years of professional experience
Work History
Sale and Marketing
Skygen Importers
Wuyi
01.2019 - 01.2024
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
- Attended industry trade shows to network with potential customers, generating new leads and opportunities for business growth.
- Improved overall team performance by providing mentorship to junior representatives, sharing best practices, and promoting a positive work environment.
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
Credit Controller
Multichoice Kenya Ltd
Nairobi
01.2014 - 01.2019
- Supported sales teams by providing accurate credit information for new and existing customers.
- Increased collection rates through proactive account management and regular follow-ups with clients.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
Customer Service Representative
Multichoice Kenya Ltd
Nairobi
01.2012 - 12.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Data Base Collection
Multichoice Kenya Ltd
Nairobi
05.2011 - 12.2011
- Enhanced data accuracy by diligently reviewing and validating collected information.
- Maintained detailed records of all completed projects including methodology used, results obtained, limitations faced during implementation.
- Streamlined data collection processes for increased efficiency and reduced errors.
- Developed strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Updated information in internal planning tools and platforms to log activities.
Education
Bachelor Of Commerce - Finance
Jomo Kenyatta University of Technology
Westlands Campus2011
Kenya School Of Secondary Education -
Utumishi Academy
Gilgil2006
Certificate Of Primary Education -
Kenya School of Primary Education
Nyeri2002
Skills
- Brand Awareness
- Target Market Identification
- Negotiation Techniques
- Competitor Analysis
- Marketing Analytics
- Account Servicing
Accomplishments
- Supervised team of fifteen staff members.
- Collaborated with team of five in the development of an integrated accounting system.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Referees
Grace Ndwiga
Skygen Importers
Assist director
+254724770860
Zachary Mapelu
Customer service manager
Multichoice Kenya Ltd
+254723762112
Catherine Wanjira
Non fuel retail manager
Trinity Energy Kenya
+254722231452
Timeline
Sale and Marketing
Skygen Importers
01.2019 - 01.2024
Credit Controller
Multichoice Kenya Ltd
01.2014 - 01.2019
Customer Service Representative
Multichoice Kenya Ltd
01.2012 - 12.2013
Data Base Collection
Multichoice Kenya Ltd
05.2011 - 12.2011
Bachelor Of Commerce - Finance
Jomo Kenyatta University of Technology
Kenya School Of Secondary Education -
Utumishi Academy
Certificate Of Primary Education -
Kenya School of Primary Education