Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
JULIET KAGURE MUREITHII

JULIET KAGURE MUREITHII

NAIROBI,Kenya

Summary

•Reliable,sociable person seeking a waitress position to provide strong communication skills and interpersonal skills.

•Ability to multi task in a fast paced environment.

•Good memory and attention to detail.

•Positive attitude and professional appearance.

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Overview

3
3
years of professional experience
2019
2019
years of post-secondary education

Work History

Front Desk Receptionist

Crown Plaza Nairobi
NAIROBI, Kenya
02.2024 - 11.2024

  • Greeted customers warmly and made them feel welcome.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Assisted with scheduling appointments for clients and visitors.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.

Restaurant Waiter

EMARA OLE SERENI HOTEL NAIROBI
NAIROBI, Kenya
10.2022 - 06.2023
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Served food and beverages promptly to enhance dining experience.
  • Assisted in maintaining cleanliness of dining area and tables.
  • Addressed customer inquiries and resolved issues professionally.

Restaurant Hostess

VILLA ROSA KEMPINSKI NAIROBI
NAIROBI, Kenya
08.2021 - 09.2022
  • making guest feel welcome immediately.
  • Maintaining a positive and respectful tone.
  • Paying attention to guest request and preference.
  • Calmly handling unhappy guest and complaints.
  • Informing guest about specials and events.
  • Remembering guest preference or special request.
  • Coordinated seating arrangements to optimize dining flow and guest comfort.

Education

KANGUBIRI GIRLS HIGH SCHOOL
Nyeri, Kenya

Skills

  • Excellent customer service,effective verbal and communication skills
  • Handle a high pressure workload
  • Team Player positive attitude and focus on being solution oriented
  • Provide excellent customer service by greeting guest,taking orders,serving food & beverages and ensuring a pleasant dining experience

Languages

English
First Language
English
Beginner (A1)
A1

References

References available upon request.

Work Type

Full Time

Work Location

On-Site

Timeline

Front Desk Receptionist

Crown Plaza Nairobi
02.2024 - 11.2024

Restaurant Waiter

EMARA OLE SERENI HOTEL NAIROBI
10.2022 - 06.2023

Restaurant Hostess

VILLA ROSA KEMPINSKI NAIROBI
08.2021 - 09.2022

KANGUBIRI GIRLS HIGH SCHOOL

Similar Profiles

CREATE PROFILE
JULIET KAGURE MUREITHII