Juliet Mwita
Nairobi
Summary
Accomplished professional specializing in reselling advanced cybersecurity solutions and providing comprehensive ICT services. Expertise with leading brands such as Fortinet, Check Point, and Palo Alto, as well as cloud solutions from Microsoft, AWS, Google, Veeam, and VMware. Proven track record of exceeding B2B sales targets through strategic client management and innovative business approaches. Dedicated to driving growth and delivering exceptional value in the tech sector, striving to enhance security and efficiency for clients. Skilled sales consultant with a strong history of revenue growth and client relationship building. Proficient in developing strategies that deliver measurable results and surpass targets. Known for promoting team collaboration and adapting to changing market conditions. Experienced in consultative selling, negotiation, and customer engagement, approaching every project with a results-oriented mindset.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Sales Consultant
ADILI GROUP
12.2024 - Current
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Steered Team growth with Managed approximately Major incoming calls, emails
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
- Established strong client relationships for increased customer loyalty and repeat business.
- Organized and attended industry events, strengthening brand presence within the marketplace.
- Mentored junior sales consultants, providing guidance and support for career growth.
- Developed targeted business plans to surpass sales goals
- Performed marketing calls 30 per day to establish weekly appointments
- Boosted sales through effective management of customer accounts and promotion of latest product.
Sales Manager East Africa
Spartec Consortium Africa - Consultant
06.2022 - Current
- Exceeded quarterly sales goals by 90%, resulting in a promotion to Regional Sales Manager
- Trained and mentored new sales staff on customer service, product knowledge, and sales techniques
- Negotiated and closed profitable contracts with key partners, resulting in an 80% increase in revenue
- Implemented a CRM system that improved customer segmentation and lead qualification, resulting in a 70% increase in qualified leads
- Developed strong relationships with key stakeholders to identify and address their needs, resulting in a 80% increase in sales.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow ups.
Commercial Director
Adati Technologies Ltd
03.2021 - Current
- Provided support for end-users on hardware, software, and network issues, resulting in an 80% reduction in customer complaints through efficient troubleshooting and proactive problem-solving
- Assisted clients in designing and deploying a hybrid cloud infrastructure, enabling secure data transfer between on-premise and cloud-based systems, thus enhancing operational flexibility and data security
- Developed and implemented a comprehensive network security system which significantly reduced the risk of cyber threats by 75%, safeguarding sensitive information and maintaining the integrity of the network
- Developed and maintained a sales pipeline that accurately forecasted sales and identified new opportunities
Data Analytics & Process Excellence Manager - Contract
Mr Green Trading Ltd
05.2020 - 05.2022
- I engineered process modernization, facilitating the replacement of outdated protocols with more efficient methods, leading to cost savings and better overall performance.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Transformed raw data into meaningful insights; facilitated informed decision-making across departments.
- Reduced downtime by implementing predictive maintenance strategies based on data analysis.
- Designed, tested, and implemented new data models to improve decision making.
- Established quality control procedures based on thorough data analysis, raising overall standards.
Relationship Officer
Metropol Credit Reference Bureau
06.2016 - 01.2020
- Developed and implemented effective client management strategies that improved customer satisfaction ratings by 90%
- Generated new business leads through cold calling and networking, resulting in a 70% increase in new client acquisitions
- Developed a customized treatment plan for each client based on their individual needs, resulting in improved client satisfaction
Education
CPA Section 3 -
KASNEB
Master of Business Administration - Finance
Kenyatta University
Nairobi, Kenya2024
Bachelor of Business Administration - Accounting & Finance
Cooperative University of Kenya
11.2016
Skills
- Experienced in meeting project deadlines
- Sales cycle management experience
- Proficient in cybersecurity consulting and data encryption
- Interpersonal and written communication
- Negotiation expertise
- Market research
- Sales analysis
- Business development
- Sales process management
- CRM software
- Solution sales
- Contract negotiation and closing strategies
Accomplishments
- Successfully led the onboarding and completion of a Data Center Infrastructure Upgrade project, ensuring efficiency and adherence to timelines.
- Spearheaded the digitization of the SACCO and banking sectors through strategic partnerships, enabling seamless data submission to Metropol CRB via advanced core banking systems.
- Achieved significant sales revenue growth while maintaining high client retention rates through personalized service and effective relationship management.
- Reduced client churn rate by 85% through proactive engagement and innovative solutions tailored to client needs.
- Provided expert advisory services on cybersecurity, safeguarding clients’ digital infrastructure, and mitigating risks in an evolving digital landscape.
Certification
- Tenable Sales Associate
- Project Management Foundations
- Netapp Sales Certified
- Computing Foundations
- Foundations of Ethical hacking
- Cisco Sales Certified
References
Upon Request
Personal Information
Languages
English
Timeline
Senior Sales Consultant
ADILI GROUP
12.2024 - Current
Sales Manager East Africa
Spartec Consortium Africa - Consultant
06.2022 - Current
Commercial Director
Adati Technologies Ltd
03.2021 - Current
Data Analytics & Process Excellence Manager - Contract
Mr Green Trading Ltd
05.2020 - 05.2022
Relationship Officer
Metropol Credit Reference Bureau
06.2016 - 01.2020
Master of Business Administration - Finance
Kenyatta University
Bachelor of Business Administration - Accounting & Finance
Cooperative University of Kenya
CPA Section 3 -
KASNEB
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