Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Receptionist
JULIET KOSKEY

JULIET KOSKEY

Public Relations
Nairobi,20

Summary

As an accomplished and dedicated Public Relations Officer, I take immense pride in my ability to foster inclusive and meaningful connections between organizations and the public. Throughout my career, I have honed exceptional communication and interpersonal skills that have allowed me to establish trust, build strong relationships, and effectively convey information to audiences of diverse backgrounds and perspectives. One of my greatest strengths lies in my proficiency at implementing various participatory methods and techniques. My strong facilitation and mediation skills enable me to encourage open dialogue, address conflicts, and ensure that every individual's voice is heard and respected

Overview

7
7
years of professional experience

Work History

Head of Customer Service

INTERCITY SECURE HOMES LTD
1 2024 - Current
  • Maintain good stable relationships with all clients
  • Collect sales information from all branches and regional managers to consolidate for discussions
  • To always have knowledge of local competitor tactics, distribution channels and product offering
  • Monitor site visits by regional supervisors


Public Communication Officer

COUNTY GOVERNMENT OF LAIKIPIA
11.2020 - 11.2023
  • Planning and executing Public Participation and Civic Education meetings across the County on Policy formulation and Enactment of bills
  • Planning public participation meetings on Flagship projects, County Integrated Development Plan (CIDP), Annual Development Plan (ADP), County Fiscal Strategy Paper(CFSP), Budget estimate, Physical planning, Finance Bill and Citizen fora quarterly
  • Receiving and addressing Grievances across the county
  • Mobilize and organize the public, stakeholders and local communities to participate in county governance and decision-making processes
  • Coordinate public participation for other departments and agencies
  • Sensitize the public on county structures and opportunities for public participation
  • Monitor and evaluate public participation processes undertaken by each department or agency
  • Facilitate capacity building and provide support to other county government departments on public participation processes
  • Coordinate implementation of decisions and recommendations of the advisory committee


Marketing Intern

KENYA POWER & LIGHTING COMPANY
05.2017 - 08.2017
  • Processing Electricity applications GPOBA program in association with world bank
  • Handling customers complaints to customers satisfaction
  • Processing stima loans
  • Telemarketing
  • Collecting customers data from the field
  • Promotion of Kenya power products at barazas and power clinics
  • Conducting customers education on pre-paid meters and other products
  • Participating in marketing events
  • Attending marketing meetings.

Education

Degree - Public Administration and Governance

MT KENYA UNIVERSITY
Current - 05.2023

Diploma - Public Relations

UNIVERSITY OF NAIROBI
05.2016 - 05.2017

Skills

Continuous Learning

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References

  • Samuel Murage, Director Public Participation, 0723052814, COUNTY GOVERNMENT OF LAIKIPIA
  • Mr Bii, County statistics Officer, 0732517899, KENYA NATIONAL BUREAU OF STATISTICS
  • Boaz Magana, Marketer, 0722880157, KENYA POWER & LIGHTING COMPANY
  • David Nyambok, Mentor, 0725147877, KENYA POWER PENSION FUND

Accomplishments

Marketing Team Member - Kenya Power Nairobi West Region (Last Mile Project)

· Collaborated with the marketing team to implement strategies for the Last Mile Project in Kenya Power's Nairobi West Region.

Content Supervisor - 2019 Census Enumeration Team

· Demonstrated leadership skills by serving as a Content Supervisor for the 2019 Census Enumeration Team, ensuring accurate data collection and adherence to protocols.

Formulation Team Member - Laikipia Public Participation Act 2014 (Popular Version)

· Played an integral role in the formulation team responsible for creating the popular version of the Laikipia Public Participation Act 2014, making legal information accessible to the public.

Formulation Team Member - Laikipia County Energy Plan

· Contributed expertise to the formulation team for the Laikipia County Energy Plan, helping to develop sustainable energy strategies for the region.

Timeline

Degree - Public Administration and Governance

MT KENYA UNIVERSITY
Current - 05.2023

Public Communication Officer

COUNTY GOVERNMENT OF LAIKIPIA
11.2020 - 11.2023

Marketing Intern

KENYA POWER & LIGHTING COMPANY
05.2017 - 08.2017

Diploma - Public Relations

UNIVERSITY OF NAIROBI
05.2016 - 05.2017

Head of Customer Service

INTERCITY SECURE HOMES LTD
1 2024 - Current
JULIET KOSKEYPublic Relations