JULIE TEGUTWO
Entrepreneur | Digital Marketing & E-commerce Specialist
Nairobi
Summary
Resourceful Entrepreneur experienced in customer service, digital marketing, and business start-ups. Engaged clients through innovative solutions while adapting to emerging trends. Pursued full-time role that challenges professional capabilities and promotes collaboration.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Volunteer Media Coordinator
First Love Church Ruiru Campus
04.2026 - Current
- Developed and executed social media campaigns to enhance community engagement and outreach.
- Coordinated multimedia content creation, ensuring alignment with organizational branding and messaging.
- Managed Tiktok and Instagram accounts growing engagement by 60% in the 3 months.
- Coordinated multimedia content creation for promotional events and church services.
- Trained and mentored volunteers in effective communication and media usage techniques.
- Oversaw production of video materials, enhancing quality and storytelling effectiveness.
Founder & E-commerce Manager
Hair By Tegutwo | Hair Charms | Spring Jewelry
01.2019 - Current
- Brand Expansion & Venture Growth: Founded Hair By Tegutwo in January 2019 as a hair and lifestyle brand, expanding the venture into Hair Charms in 2020 and Spring Jewelry in 2022; all three lines remain active and currently running.
- Audience Growth & Brand Scaling: Scaled a digital brand presence from scratch to over 4,700 followers on TikTok and over 5,000 on Instagram through consistent, trendy, and high-quality content.
- Sales Execution: Processed and shipped over 40 customised orders per month, managing entire transaction pipeline from social media discovery to physical delivery.
- Sales Pipeline Management: Transitioned organic social media traffic into a structured sales pipeline using WhatsApp Business, managing end-to-end customer interaction and closing deals.
- Digital Customer Service: Utilised WhatsApp Business automated greetings, quick replies, and labels to organise customer orders, address frequently asked questions instantly, and maintain a 100% response rate.
- Product Sourcing & Cataloguing: Curated a seasonal jewellery collection, managed physical stock inventory, and maintained an updated digital product catalogue on WhatsApp and Instagram Shopping.
- Logistics & Fulfillment: Oversaw daily order packaging, conducted strict quality inspections, and coordinated with local and international carriers for secure, on-time delivery.
- Financial Tracking: Monitored business expenses, calculated product pricing margins, and tracked weekly sales revenue to sustain consistent profitability.
- Self-Employed — January 2019 to Present (7+ years)
Education
Bachelor of Science - Biotechnology
Jomo Kenyatta University of Agriculture And Technology (JKUAT)
Nairobi, Nairobi Province, Kenya09-2018
Kenya Certificate of Secondary Education -
Nakuru Girls High School
Nakuru, Nakuru District, Kenya12-2013
Skills
Strategic thinking
Analytical & Critical Thinking
Professionalism & Teamwork
Interpersonal communication
Ability to Work Under Pressure
Time management
Attention to Detail
AI Tools
Customer Engagement
Digital Marketing
Content development
Timeline
Volunteer Media Coordinator
First Love Church Ruiru Campus
04.2026 - Current
Founder & E-commerce Manager
Hair By Tegutwo | Hair Charms | Spring Jewelry
01.2019 - Current
Bachelor of Science - Biotechnology
Jomo Kenyatta University of Agriculture And Technology (JKUAT)
Kenya Certificate of Secondary Education -
Nakuru Girls High School
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Reading
i am an avid reader in novel, biographies and auto biographies
i also enjoy watching nature documentaries
AREAS OF EXPERTISE
- Social Commerce & Marketing
- TikTok Content Strategy
- Instagram Marketing
- Visual Storytelling
- Customer Relations
- WhatsApp Business Operations
- Client Retention
- E-commerce Operations
- Inventory Management
- High-Volume Order Fulfillment
- Supply Sourcing
- Meta Business Suite
- Canva
- CapCut (Video Editing)
referees
REFEREES
1.Mr.Martin Osome
Senior Multimedia Designer
Scope Markets
Email: martin.osome@scopemarkets.co.ke
2. Mr.Antonio Muigai
Lead Pastor
First Love Church Ruiru Campus
Email: antoniomuigai@gmail.com
Phone Number : +254 792597616
3.Mrs.Stephanie Wanjiru
Account Manager
Scope Markets
Email: stephaniewanjiru14@gmail.com
Phone Number: +254 791696031
4.Alice Macharia
Founder and Owner
Qwetu Shelves Kenya
Email: qwetushelves@gmail.com
Phone number: +254 702271906