JULIANA ACHIENG ONYANGO

A highly analytical, result oriented and skilled professional with over seven years of experience in customer service, improving on business processes through feedback, extensive experience in service operations, providing quality assurance on service touch points, making the voice of the customer heard and ensuring that all queries are accurately documented in line with organizations policies as well as maintaining high level of customer service.

To be productive and result oriented through promoting honesty and integrity.

To work in a challenging, exciting and rewarding work environment, presenting the opportunity for personal and corporate growth and development.

Establish a strong network of professionals in area of specialization.

• Awarded a certificate of participation after attending African International Business and Management Conference which was held at the school of Business, University of Nairobi from (July 11th-12th 2013)
• Awarded a certificate of participation after attending the Kenya Institute of Supplies Management talk on Ethics in Procurement on February 22nd 2013 at the University of Nairobi- Lower Kabete Campus.
• Awarded a certificate of participation after participating in the sustainable procurement and supply chain practices in the economy conference organized by the Procurement and Supply Chain Students Association, UoN on March 22nd 2012.

• Jackline Kiuru, Pride Lead, Safaricom PLC, 0701114085
• Philip Njama, Director, Express East Africa Distributors, Nairobi, P.O BOX 4394, 0721952366
• Madam Susan Kathure, Human Resource Manager, General Printers Limited, Nairobi, P.O BOX 18001-00500, 0722204350
• Miss Charlene .M. Jumwa, Director, Cake Villa House, 0725232443