Android Java
Juliah Wachira
Software Developer
Nairobi,30
Summary
Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
2
2
Languages
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Developer
Tovuti Group
Nairobi, Nairobi
01.2022 - Current
- Collaborates with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Collaborates on stages of systems development lifecycle from requirement gathering to production releases.
- Coordinates with project management on database development timelines.
- Discusses issues with team members to provide resolution and apply best practices.
- Develops software for mobile operating systems.
- Participates in software field testing to verify performance of developed projects.
- Plans and develops interfaces that are simplifies overall management and offers ease of use.
Level 2 IT Support Engineer
Tovuti Group
Nairobi, Embakasi
11.2019 - 01.2021
- Backend Scripting of data and extraction of customized reports
- Backend Support
- Database administration.
- Set-up new users' email accounts and profiles and deal with password issues .
- Source for internal systems and support of internal systems .
- Training of new users on usage of internal systems .
- Talking to internal users to determine the nature of any problems they encounter .
- Install and configure computer hardware operating systems and applications .
- Investigate and diagnose computer software faults .
- Monitor and maintain computer systems and networks.
- Providing Technical Support Across the Company .
- Maintain records of software licenses .
- Diagnosing, troubleshooting and developing new solutions that solve the root cause of customer problem tickets elevated from L1 support team
- Replicate, troubleshoot and describe simple bugs and report to product/engineering tea
IT Intern
PROTO ENERGY
Thika, Kabati
05.2018 - 08.2018
- Supported IT department in handling technology rollout and maintenance.
- Supported team needs with research and problem-solving abilities.
- Helped department set up equipment for meetings, events and operations.
- Determined and resolved printer and networked copier outages.
- Investigated data issues and offered suggestions for resolution to supervisor.
- Resolved Internet and wireless and wired network access problems.
- Installed application software and upgrades, virus protection, and drivers.
- Tested systems to identify root causes to problems and uncover bugs.
Education
Bachelor of Science - Applied Computer Science
CHUKA UNIVERSITY
Tharaka Nithi 09.2015 - 10.2019
Skills
Software Debugging
Support system management
Bug tracking
Technical Analysis
Product development
Programming
SQL integration
Software
Flutter Dart
SQL
Excel
Timeline
Developer
Tovuti Group
01.2022 - Current
Level 2 IT Support Engineer
Tovuti Group
11.2019 - 01.2021
IT Intern
PROTO ENERGY
05.2018 - 08.2018
Bachelor of Science - Applied Computer Science
CHUKA UNIVERSITY
09.2015 - 10.2019