Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
Head of Administration
Milikispace Properties Limited
06.2022 - Current
Implemented project management techniques to overcome obstacles and increase team productivity.
Entered and maintained departmental records in company database
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Negotiated contracts with external vendors and suppliers, securing favorable terms for the company.
Established effective communication channels within the organization, enhancing collaboration and teamwork.
Reduced overhead costs through effective resource management and budgeting practices.
Created organized filing system to manage department documents.
Maintained personnel records and updated internal databases to support document management.
Contributed significantly to overall company growth by successfully managing all aspects of administrative functions while maintaining a strong focus on customer service excellence throughout the organization.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Legal Administrative Clerk
Ngugi & Wamuyu Advocates
04.2018 - 05.2021
Used internal templates to prepare subpoenas and client correspondence.
Managed multiple cases simultaneously while prioritizing tasks to meet strict deadlines effectively.
Composed contracts, pleadings and motions in accordance with established guidelines.
Created and printed legal documents for Advocates to review.
Diligently edited legal correspondence for grammar and spelling.
Met with clients on legal team's behalf to gather case information and discuss upcoming litigation.
Attended court sessions to record and listen to critical information.
Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
Ensured compliance with court deadlines through diligent monitoring of case calendars and proactive follow-ups on pending tasks.
Education
Bachelor of Law (LLB) - Law
Mount Kenya University
Nairobi, Nairobi Province, Kenya
04.2001 -
Diploma in Law -
NIBS COLLEGE
Nairobi, Nairobi Province, Kenya
04.2001 -
Skills
Team Building and Leadership
Project Management
Problem-solving abilities
Operational Standards Development
Multitasking
Reliability
Document Review
Timeline
Head of Administration
Milikispace Properties Limited
06.2022 - Current
Legal Administrative Clerk
Ngugi & Wamuyu Advocates
04.2018 - 05.2021
Bachelor of Law (LLB) - Law
Mount Kenya University
04.2001 -
Diploma in Law -
NIBS COLLEGE
04.2001 -
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