Analytical business planning and development
JOY NADEKE AGOLLA
NAIROBI
Summary
Successful airfreight executive with over two years of demonstrated ability in delivering mission-critical results in industry with history of recognition for performance. Offering outstanding communication and cross-cultural team collaboration skills. Entrepreneurial attitude for optimal profitability. Highly adaptable with extensive experience providing first-class results. Strategic planner in air cargo management exceeding targets to deliver measurable results and substantial improvement .Able to meet job demands and deadlines through diligent work-ethic and to quality. Extremely passionate about delivering outstanding quality and service
Overview
3
3
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
AIRFREIGHT EXECUTIVE
AIRFLO LIMITED
NAIROBI
05.2023 - Current
- Contacting line flight carriers for rates, schedules, capacity and equipment
- Collaborating with operations unit on shipment delivery status, plant health inspection and quality checks
- Preparation of tentative flight plans
- Monitoring allocations and ensuring ULD are utilized as per booking and change is communicated proactively to customer.
- Collaborated with back-office team members to facilitate seamless business execution.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
AIRFREIGHT EXECUTIVE
AIRFLO LIMITED
NAIROBI
01.2023 - 04.2023
- Monitoring and analyzing final booking to make sure all units are maximized.
- Identified trends and assessed opportunities to improve processes and execution.
- Located bottlenecks to streamline existing processes.
- Conducted business forecasts to identify recent developments
- Interpreting and understanding the booking sheet
- Updating ULD types and pivot weights and allocations
- Updating performance analysis for each flight after final booking
- Running and requesting AWBs Stock from airlines
PLANNING INTERN
AIRFLO
NAIROBI
04.2022 - 12.2022
- DECEMBER –BOOKING AND
- Participated in planning meetings, noting all key information to disseminate to necessary stakeholders.
- Smoothly supported team activities to efficiently accomplish unit milestones.
- Collaborated cross-functionally with planning and other teams to cement partnerships and achieve mutual goals.
- Generated reports detailing findings and recommendations.
- Observed planning schedules to verify conformance to specifications.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
BUSSINESS TRAINEE
KENYA AIRPORTS AUTHORITY
NAIROBI
03.2021 - 05.2021
- CARGO DEPERTMENT
- Developing and maintaining contacts with all cargo stakeholders (airlines, transit sheds, ground handlers, cargo tenants and consolidators) to ensure good relations
- Participated in cross-functional team-building activities.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Developed email communications and customer call scripts to assist in product promotion for target customers.
Education
Aviation
East African School of Aviation
Nairobi, Kenya 09.2019 - 12.2022
IATA Dangerous Goods Regulation - Aviation
East Africa School of Aviation
Nairobi 09.2019 - 12.2022
Cargo Introductory Diploma - Aviation Management
East Africa School of Aviation
Nairobi 09.2019 - 12.2022
Skills
Client relationship management
Operations oversight
Procedure implementation
Research and analysis
Sales and marketing strategies
Additional Information
- KENYA CERTIFICATE OF SECONDARY EDUCATION
Timeline
AIRFREIGHT EXECUTIVE
AIRFLO LIMITED
05.2023 - Current
AIRFREIGHT EXECUTIVE
AIRFLO LIMITED
01.2023 - 04.2023
PLANNING INTERN
AIRFLO
04.2022 - 12.2022
BUSSINESS TRAINEE
KENYA AIRPORTS AUTHORITY
03.2021 - 05.2021
Aviation
East African School of Aviation
09.2019 - 12.2022
IATA Dangerous Goods Regulation - Aviation
East Africa School of Aviation
09.2019 - 12.2022
Cargo Introductory Diploma - Aviation Management
East Africa School of Aviation
09.2019 - 12.2022
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