Joyce Ogutu
Achieng
Mombasa
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
Work History
Team Leader
CLOUDFACTORY
09.2020 - Current
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Managed conflict resolution among team members, fostering positive and collaborative work environment.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Quality Control Intern
BETA HEALTH CARE INTERNATIONAL
02.2020 - 08.2020
- Contributed valuable input during product development stages, ensuring the design for manufacturability and quality are both considered from inception.
- Maintained comprehensive records of all test results and inspection findings, facilitating easy access during internal or external reviews.
- Monitored equipment calibration schedules, maintaining accurate measurements and reducing deviations from specifications.
- Analyzed statistical data to identify trends in product quality, driving targeted process improvements for increased reliability.
- Conducted root cause analysis on recurring issues, leading to effective solutions that improved overall product consistency.
- Provided timely feedback to production teams regarding potential risks or areas of concern within the manufacturing process.
Education
Bachelor of Science - Medical Biotechnology With IT
Maseno University
Maseno 04.2001 -
High School Diploma -
St. Brigid High School
Kiminini 04.2001 -
Skills
Project restructuring
REFEREES
1. Mr. James Ngugi
Project Manager-CloudFactory Kenya
Jngugi18@gmail.com
+254724578075
2. Mrs. Cecilia Maloba
Delivery Associate-CloudFactory Kenya
Cecilia.maloba@gmail.com
+254717431700
3. Mr. Erick Odhiambo
Executive Quality Assurance-Beta Healthcare International
Onyase@gmail.com
+254701746643
Timeline
Team Leader
CLOUDFACTORY
09.2020 - Current
Quality Control Intern
BETA HEALTH CARE INTERNATIONAL
02.2020 - 08.2020
Bachelor of Science - Medical Biotechnology With IT
Maseno University
04.2001 -
High School Diploma -
St. Brigid High School
04.2001 -
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