Joyce Ngigi
Nairobi
Summary
To obtain a challenging position within an organization that will utilize my extensive work and educational experience, hence to positively impact Company goals and objectives. Ability to influence and build excellent relations to enhance team work. Be dynamic, self-motivated and innovate, coupled with achieving organization objectives.
Overview
8
8
years of professional experience
Work History
Credit Controller
SKANEM INTER LABELS NAIROBI LTD
- Maintain and update database for all clients' financial transactions
- Constantly evaluate the credit rating system for clients to concur with prevailing economic conditions
- To follow up on debtors and enquire on any inconsistencies on payment methodology
- To liaise with finance department of our clients on any change in policy and prices fluctuations
- To prepare financial statements of the departments to include all income and expenditure
- To engage defaulting clients with our legal team to bring a firm hand yet maintain a business front
- Maintain all data both manually and on computer for easy accountability and safekeeping in case of a system failure
- Prepare backup system for all records
- Constantly review security procedures in case of theft, fire pilferage and other emergencies
- Liaise with other department heads on safety precautions, first aid and employee welfare concerns.
Human Resource Assistant
SKANEM INTER LABELS NAIROBI LTD
- To ensure all records are updated as promptly as possible
- To update database of all employees' relevant details including absenteeism, annual leave, sick-offs and overtime specifications
- Follow up on employee's complaints and disputes arising from day to day routines jobs
- Ensure employee's clock in, insubordination is reported to management
- Employees' welfare is observed, working conditions, lunch breaks, public holidays, off and to name a few instances
- Monitor and follow-up on employees' welfare, including death, sickness, injury in the work place and other employees' needs like unions, deductions and Sacco participation
- Sign off employees' under my department.
Credit Controller
DILPACK KENYA LTD
01.2011 - 11.2012
- Preparation of statements for clients and forwarding them on a monthly basis
- Maintaining a database for clients' transactions with the requisite paper trail
- Preparation for all correspondence between clients and the company on any queries, clarifications or substantiations
- Synchronize all database entries with manual paperwork including receipts, invoices, delivery notes, and goods received notes
- Maintaining a credit control rating for client approved or disapproved
- Responsible for planning of customer updates concerning new products, innovations, system upgrades and other information concerning our clients' dealings
- Organizing clients reconciled statements for any queries, updates and comments
- Managing an open door policy, where clients' views, opinions and feedback reaches the top management
- Controlling the budgetary process for the financial year including all income and revenue estimates.
Purchase and Supplies Department
DILPACK KENYA LTD
01.2009 - 12.2010
- Maintaining the tendering system for supplies to the Company, including strict adherence to procurement rules
- Maintaining an updated price list from our suppliers and close competitors for any market volatility
- Updating top management on the local fronts, system upgrades, instructions and preferences from the market
- Observing strict procedures on signatures, verification processes and accuracy when a red flag is raised
- Keeping an online system for stock depletion and stocking levels
- Maintaining an AVCO system for averaging the price for our products and services
- Maintaining comprehensive records for the warehouse, stores and showroom merchandise
- Maintain a computerized inventory system after stock taking process
- In charge of a staff of ten, sign off of the employees under my department
- Prepare and write office report for my department, send memo's and respond to correspondences by mail, fax and phone.
Logistics Office
DILPACK KENYA LTD
01.2008 - 12.2008
- Maintain inventory count of all our products
- Ensure that sourcing and procurement of products is done on time and ensure deadlines are met
- Prepare all documentation i.e invoices, delivery notes, goods received notes and ensure the same is input in the computer system
- Ensure clients receive goods in good condition and in time, complaints are addressed and all queries responded to
- In absence of the logistics manager, I undertook all human resource functions concerning employees' involvement, staff of 8 individuals
- Make sure that the Organizations' vehicle and motorcycles are in good condition and the drivers essentials are updated in Insurance and road license
- In case of pilferage or in house sabotage, it was my duty to investigate or give a report within 24hours to top management.
Customer Service / Receptionist
DILPACK KENYA LTD
01.2007 - 12.2007
- Respond to all correspondence of clients by email, fax and phone
- Ensure all memos are responded to and feedback on information …….
- Is forthcoming
- Front office presentation is key to an organization
- We ensured cleanliness on the staff side, impeccable manners and etiquette is observed
- Handling aggrieved and dissatisfied clients by ensuring that dispute resolution mechanism is followed
- Preparation of office report for the department
- Running of junior administrative duties that have a low or nil supervision.
Education
Certificate In hotel Management -
Ovena School of Professional Studies
Kenya Certificate of Secondary Education -
St. Mukuini Secondary School
Kenya Certificate of Primary Education -
Jogoo Road Primary School
Skills
- Proficiency in accounting system Sage 50 Accounts, Tharsten and Label Traxx
- Proficient in Microsoft work technologies, DOS, MS-Office These include Excel, PowerPoint, Word and database management
- Superb command of English Language both spoken and written
- Efficient in excel,Word, Outlook
- Type 40 words pm
- Filling of tender documents
Certificates Awarded
- BRC( British Retail Consortium) Auditor
- Supervisory Skills Auditor
- Occupational Health and Safety
- Fire Marshalls
- First Aider
Personal Information
Date of Birth: 09/25/80
References
- Allan Nyavuke, Finance Manager, Finlays Horticulture Ltd, P.O. Box 9073, Nairobi, 00100, +254 722 871485
- Mr. Patrick Nyambura, Cost Accounting Manager, Skanem Interlabels Nairobi Ltd, P.O Box 2664, Nairobi, 00100, +254 722 384114
- Mr. Japheth Karumwa, IT Manager, CWS RSC Africa, P.O Box, Nairobi, +254 721 284893
Hobbies and Interests
- Watching movies, hiking and walking.
- Travelling and adventure.
- Reading motivational books.
- Making friends and participating in humanitarian community work.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Credit Controller
DILPACK KENYA LTD
01.2011 - 11.2012
Purchase and Supplies Department
DILPACK KENYA LTD
01.2009 - 12.2010
Logistics Office
DILPACK KENYA LTD
01.2008 - 12.2008
Customer Service / Receptionist
DILPACK KENYA LTD
01.2007 - 12.2007
Credit Controller
SKANEM INTER LABELS NAIROBI LTD
Human Resource Assistant
SKANEM INTER LABELS NAIROBI LTD
Certificate In hotel Management -
Ovena School of Professional Studies
Kenya Certificate of Secondary Education -
St. Mukuini Secondary School
Kenya Certificate of Primary Education -
Jogoo Road Primary School
Similar Profiles
Simen NymarkSimen Nymark
Grafisk Produksjonsteknikker at Skanem Stavanger/ MCC StavangerGrafisk Produksjonsteknikker at Skanem Stavanger/ MCC Stavanger
Felix KithekaFelix Kitheka
Junior Supply Chain Analyst at Skanem AfricaJunior Supply Chain Analyst at Skanem Africa
FELIX KITHEKAFELIX KITHEKA
Supply Chain Intern at Skanem interlabels limitedSupply Chain Intern at Skanem interlabels limited
Karen Kendi KinotiKaren Kendi Kinoti
Associate Vendor Manager at Revivo Tech LimitedAssociate Vendor Manager at Revivo Tech Limited
JULLIE GATHIRUJULLIE GATHIRU
Business Growth Manager at Avada PayBusiness Growth Manager at Avada Pay