Joyce Kilwake
Nairobi
Summary
A resourceful professional with over 5 years of experience in treasury operations, banking, and FinTech industries. Expertise in optimizing financial processes, driving innovation, and enhancing strategic decision-making. Skilled in bank reconciliations, payments processing, and financial reporting.
Overview
6
6
years of professional experience
Work History
Settlements & Reconciliation Accountant
DPO Pay by Network
01.2024 - Current
- Process merchant settlements accurately within agreed timelines, ensuring zero errors
- Prepare and circulate daily settlement forecasts, enhancing financial planning
- Identify and address funding gaps in coordination with Treasury
- Achieve 100% reconciliation for allocated banks, ensuring timely monthly reporting
- Handle settlement queries from merchants, risk, and customer service teams within 48 hours
Treasury Accountant
DPO Pay by Network
05.2022 - 12.2023
- Managed group funding requirements, ensuring full account funding for operations
- Reported cash balances and maintained accurate financial records
- Acted as the main finance contact for banks, achieving a 98% resolution rate
- Conducted bank reconciliations, ensuring accurate transaction accounting in NetSuite
- Collaborated with customer support to address and resolve inquiries promptly
Finance Administrator
Dynamic Green Technologies
10.2019 - 04.2022
- Managed company cash flow and ensured sufficient liquidity for operations
- Negotiated bank terms and handled transfers and deposits
- Performed regular bank reconciliations and monitored account balances
- Prepared financial statements, ensuring regulatory compliance
Branch Operations Intern
Ecobank Kenya
04.2019 - 09.2019
- Supported routine transactions and ensured accuracy in processing
- Assisted with daily operations and balanced cash drawers
- Performed data entry and maintained accurate customer records
Education
Bachelor of Commerce - Finance
Multimedia University of Kenya
Nairobi11-2019
Skills
- Reconciliation Specialist
- Merchant settlements
- Analytical skills
- Forecasting techniques
- Payment's processing
- Microsoft Excel
- Oracle NetSuite
- Bank relations
- Data analysis
- Attention to detail
- Audit support
- Strategic planning & Regulatory Compliance
- Intuit QuickBooks specialist
Professional trainings and certifications
- Certified Public Accountant (CPA)-Advanced Level
- The Complete Financial Analyst Course, Udemy, 2024
- Data Analysis Essentials in Excel, Udemy
Timeline
Settlements & Reconciliation Accountant
DPO Pay by Network
01.2024 - Current
Treasury Accountant
DPO Pay by Network
05.2022 - 12.2023
Finance Administrator
Dynamic Green Technologies
10.2019 - 04.2022
Branch Operations Intern
Ecobank Kenya
04.2019 - 09.2019
Bachelor of Commerce - Finance
Multimedia University of Kenya
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