Jotham Wadongo
Project Management Consultant
Nairobi,30
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
5
5
Certificates
Work History
Assistant Manager, Project and Program Management
PricewaterhouseCoopers, PwC
10.2021 - Current
- Support clients to design, implement and evaluate projects in various sectors. Current focus is in Private Sector Development, Green Climate and Sustainability, Digital Transformation, Women and Youth Empowerment.
- Manage Digital Concept development for new solutions and Participate in Proposal Writing and Innovation management as part of business development.
- Developed PwC online Monitoring and Evaluation Data Collection tool that reduced data collection exercise by more than 50% enabling us to deliver on time.
- Lead knowledge management and learning management projects that ensure efficient collection, analysis and dissemination of information within organization.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals
- Established objectives to offer team members clear roadmap to help company achieve overall goals
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Senior Consultant, Client Insights Reporting
LRMG Pty Limited
09.2019 - 09.2021
- Managed Data Analysis and Client Insights and reporting needs for more than 30 clients spread across East Africa Region. Automated 80% of client reports allowing for quick insights and reporting.
- Managed close to $1 Million Portfolio of learning management projects for clients drawn from Financial Services, Telecommunication, Hospitality, Insurance, and Transport Sectors.
- Led implementation of Smartsheet Project Management Software in East Africa which achieved 80% visibility for all active projects in East Africa. Smartsheet allowed us to share project process with client by providing real-time instance with clients
- Managed Client NPS System and rolled out surveys touching on platform experience, relevance, and areas of improvement
- Aggregated survey results and used this to initiate conversation to enhance client experience.
- Analyzed problematic areas to provide recommendations and solutions
- Monitored technology use and program functionality, updating programs and making changes to enhance output
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions
- Analyzed problematic areas to provide recommendations and solutions.
Senior Consultant, Project and Program Management
PricewaterhouseCoopers, PwC
Nairobi, Nairobi
09.2015 - 09.2019
- Supported project implementation team with research and sector analysis.
- Supported clients to implement process improvement projects and install performance management systems
- Contributed to new solution development through concept research and development and marketing.
- Supported the team to roll-out market research and thought leadership articles
- Led knowledge management activities
- Championed Data Analytics training in collaboration with Kubicle Training Providers in Ms Excel, PowerBi, Tableau and Ms Project.
Credit Risk Analyst Officer
Standard Chartered Bank
06.2015 - 08.2015
- Performed quality reviews to ensure all credit applications were completed before processing.
- Confirmed client credit rating and recommended loan amount to be disbursed.
- Computed loan arrangement fees and insurance cover for protecting facilities disbursed.
- Performed daily reconciliations for loans disbursed and insurance made during the day.
- Adhered to banking standards and government lending guidelines for loan services.
- Reviewed and verified income, credit reports and employment histories for each borrower.
Intern, Risk and Forensic Consulting
KPMG Kenya
03.2015 - 05.2015
- Performed online and desktop research for Politically Exposed Persons serviced by client in East Africa.
- Recommended Enhance Due Diligence Procedures to be undertaken to minimize client exposure to potential fraud and bribe risk.
- Compile KYC and EDD review reports.
- Sorted, organized and maintained files.
- Provided clerical support, addressing routine and special requirements.
Education
Master of Arts in Project Management - Project Management
University of Nairobi
Naiorbi 06.2022 - Current
Bachelor of Commerce - Finance with IT
University of Nairobi
Nairobi, 30 10.2010 - 04.2014
PRINCE2 Foundations And Practitioner Certificate -
Axelos Global
Global 02.2022 - 05.2022
Skills
Data formatting
undefinedAccomplishments
- Achieved 50% reduction in data collection time by introducing PwC Qualtrics for Data Collection with accuracy and efficiency.
- Supervised team of 10 staff members implementing a regional market demand study in East Africa
- Achieved 80% project pipeline visibility by impelemening Smartsheet project management software for resource management and learning management implementation tasks.
Certification
Certified PRINCE2 Practitioner Certificate in Project Management, 2022
Timeline
Master of Arts in Project Management - Project Management
University of Nairobi
06.2022 - Current
PRINCE2 Foundations And Practitioner Certificate -
Axelos Global
02.2022 - 05.2022
Assistant Manager, Project and Program Management
PricewaterhouseCoopers, PwC
10.2021 - Current
Senior Consultant, Client Insights Reporting
LRMG Pty Limited
09.2019 - 09.2021
Senior Consultant, Project and Program Management
PricewaterhouseCoopers, PwC
09.2015 - 09.2019
Credit Risk Analyst Officer
Standard Chartered Bank
06.2015 - 08.2015
Intern, Risk and Forensic Consulting
KPMG Kenya
03.2015 - 05.2015
Bachelor of Commerce - Finance with IT
University of Nairobi
10.2010 - 04.2014
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