JOSHUA MURUNGA
Business Management
Bungoma - Kenya
Summary
I am a dynamic operations manager with extensive experience in project management within agricultural markets. I have a proven track record in leading community empowerment programs and collaborating with internal and external stakeholders to drive continuous improvement. Additionally, I possess strong expertise in cluster training,asset management, and operations compliance, which I leverage to consistently achieve key business objectives efficiently.
Overview
13
13
years of professional experience
5
5
Languages
Work History
Senior Warehouse Coordinator
One Acre Fund
02.2025 - Current
- Managed inventory ranges from $500,000 to $5,000,000 depending on the farming season,while maintaining zero variance throughout the period.
- Facilitated effective communication among various departments to ensure efficient order fulfillment throughout all stages of the supply chain process.
- Continually improved 5S warehouse keeping principles from 60% to 98% within a period of 3 months.
- Optimized space usage by redesigning the warehouse layout, therefore maximizing the holding capacity.
- Significantly reduced disposal costs arising from damaged and destroyed inventory through training and close supervision of product handling standard operating procedures.
- Fostered and maintained effective working relationships between regulators and the organization.
Lower Western Area Coordinator
One Acre Fund
06.2023 - 02.2025
- Served as the primary contact person of One Acre Fund activities to both internal and external stakeholders across 3 counties in Nyanza and Western Kenya.
- Led strategy discussions with field operations teams on performance expectations and supported their implementation plans.
- Built and maintained an excellent relationship between One Acre Fund , county government and national parastatals.
- Assessed market readiness and managed installation of new One Acre Fund shops in high-potential zones for easier client accessibility.
- Regularly organized for meetings with youth-led groups for entrepreneurship trainings and mindset change on subsistence to commercial agriculture.
- Collaborated with the department leads in identifying business opportunities, inventory forecasting and budgeting processes.
- Tracked daily utilities and operational essentials for all 72 One Acre Fund shops in the entire lower western region, as the corporate operations liaison.
Duka Area Manager
One Acre Fund
11.2022 - 06.2023
- Oversaw full operations in 12 One Acre Fund shops (Duka) positioned in 2 counties of the Southern Rift region in Kenya.
- Collaboratively developed a positive team culture, that focused on high performance and good customer service provision.
- Coordinated market research with Duka team members, designing and implementing strategies that will maximize business, depending on the season.
- Maintained highest level inventory controls and adherence to Duka standard operating procedures to avert risk and potential inventory loss.
- Reviewed stock levels in each shop and replenished stock based on stock velocity and customer demands.
- Analyzed Duka Officers and Deputy Duka Officers’ performance against targets and strategized on quarterly performance improvement plans.
User Experience Research Supervisor
One Acre Fund
11.2013 - 11.2022
- Led the User Experience research team in conducting field-based market research,enabling informed decision - making on products enhancements.
- Transformed raw data into actionable insights through human centered designs approach to research.
- Collaborated with cross-departmental stakeholders in research designing and developed data collection tools for seamless research processes.
- Conducted needs assessments for the research officers based on skill-gaps identified, and plan for regular trainings to improve research outcomes.
- Prepared comprehensive weekly reports to my manager on team expenditure, stakeholder requests and research outcomes.
- Provided technical advice to project partners and training staff on qualitative and quantitative research methodologies.
Direct Sales Force (DSF)
AMACO Insurance Company Limited
01.2013 - 10.2013
- Marketed and sold insurance services that the company offered.
- Conferred with clients to determine reasons for delayed premium payments and review terms of premium.
- Physically located clients and notified them on dormant accounts.
- Wrote and submitted weekly reports on clients position in terms of repayment of their insurance premium.
- Record keeping of clients’ collected amounts and remaining balance to complete insurance premiums.
Education
Bachelor of Business Management - Purchase and supply chain option
Mount Kenya University
Kenya07-2022
Diploma - Business Management
University of Nairobi
Kenya12-2015
Certificate - Human Resources Management
University of Nairobi
Kenya04-2012
Uganda Advanced Certificate of Education - A Levels
Manjasi High School
Tororo, Uganda01.2010
Kenya Certificate of Secondary Education - O Levels
Lenana School
Kenya01.2008
Skills
Team leadership and stakeholder dialogue
Project planning and management
Sales and inventory management
Complex data analysis and report writing
Meaningful customer engagement
Qualitative and quantitative research
REFERENCES
- Sally, Minayo Nyabera, Deputy Regional Manager - Lower Western Region, +254710354520, One Acre Fund, Kakamega Headquarters.
- Elizabeth Mateyi, Deputy Regional Manager - Nyanza Region, +254708264262, One Acre Fund, Kakamega Headquarters.
- Erick, Shioso, Technical Advisory Coordinator +254712036244, Nest 360, Nairobi Kenya.
- Julius Newton, Akenga, Branch Manager, +254729272975, Pacis Insurance Company Limited,
Timeline
Senior Warehouse Coordinator
One Acre Fund
02.2025 - Current
Lower Western Area Coordinator
One Acre Fund
06.2023 - 02.2025
Duka Area Manager
One Acre Fund
11.2022 - 06.2023
User Experience Research Supervisor
One Acre Fund
11.2013 - 11.2022
Direct Sales Force (DSF)
AMACO Insurance Company Limited
01.2013 - 10.2013
Bachelor of Business Management - Purchase and supply chain option
Mount Kenya University
Diploma - Business Management
University of Nairobi
Certificate - Human Resources Management
University of Nairobi
Uganda Advanced Certificate of Education - A Levels
Manjasi High School
Kenya Certificate of Secondary Education - O Levels
Lenana School