Summary
Overview
Work History
Education
Skills
Referees
Timeline
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Joshua Angasa

Nairobi

Summary

Highly detail-oriented and process-driven professional with 6+ years of experience in international logistics and customer account management. Proven ability to manage complex documentation, ensure data accuracy, provide excellent client service, and coordinate effectively with stakeholders. Skilled in process adherence, problem-solving, and utilizing software for data management. Located in Nairobi, Kenya, seeking a remote Settlements and Support Officer role supporting Australian businesses.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work History

Supply Chain Coordinator

Bani Global Logistics Limited
10.2024 - 05.2025
  • Managed and optimized international logistics processes, ensuring data accuracy and efficiency.
  • Managed complex international logistics documentation, ensuring accuracy and completeness for clearance and shipment.
  • Coordinated with international suppliers and carriers, requiring meticulous data management and follow-up.
  • Adhered to strict Standard Operating Procedures for all logistics processes.

Customer Accounts Executive

Aramex International LLC-Kenya
01.2021 - 10.2024
  • Managed a portfolio of client accounts, providing support and addressing inquiries related to logistics services.
  • Ensured accurate data entry and maintenance of client information in CRM systems.
  • Communicated with clients to provide updates, resolve issues, and facilitate smooth service delivery.

Data Entry Specialist

Aramex International LLC-Kenya
06.2019 - 12.2020
  • Processed and managed logistics-related data with a high degree of accuracy.

Warehouse Assistant

Aramex International LLC-Kenya
01.2019 - 12.2020
  • Oversaw efficient warehouse flow (receiving, storage, dispatch).
  • Coordinated with transport for loading/unloading.
  • Managed inventory levels and stock checks.
  • Maintained warehouse safety and organization.
  • Prepared shipping documents.

Education

Post-Graduate Diploma - Customs Administration

Kenya School Of Revenue Authority
09.2024 - Current

Bachelor of Commerce - Finance

Kenyatta University
09.2018 - 07.2023

High School Diploma - undefined

Ofafa Jericho High School
01.2014 - 12.2017

Skills

  • Managing and optimizing operational processes
  • Customer relationship Management
  • Timeline Management
  • MS Office Suite
  • Task Management
  • Cross-functional Collaboration
  • Identifying & resolving issues proactively
  • Stakeholder management
  • Adaptability and learning Ability
  • Data Collection and Analysis

Referees

Ms. Grace Nuthu | Aramex International LLC |Kenya-Nairobi 

gnut.ggn@gmail.com | 254 710 167371 


Ms. Lynn Jacca |Kenya-Nairobi 

tunudeche@gmail.com | 254 728 276522 


Mrs. Mary Kamunya|Aramex International LLC|Kenya-Mombasa 

tunudeche@gmail.com | 254 723 565 604

Timeline

Supply Chain Coordinator

Bani Global Logistics Limited
10.2024 - 05.2025

Post-Graduate Diploma - Customs Administration

Kenya School Of Revenue Authority
09.2024 - Current

Customer Accounts Executive

Aramex International LLC-Kenya
01.2021 - 10.2024

Data Entry Specialist

Aramex International LLC-Kenya
06.2019 - 12.2020

Warehouse Assistant

Aramex International LLC-Kenya
01.2019 - 12.2020

Bachelor of Commerce - Finance

Kenyatta University
09.2018 - 07.2023

High School Diploma - undefined

Ofafa Jericho High School
01.2014 - 12.2017

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Joshua Angasa