JOSEPH MULONGO BARASA
Sales & Marketing
Nairobi,Kenya
Summary
Am a hands on marketing professional with over 10 years’ experience in direct sales and warehouse stock management, customer service and relationship management for business-to-business customers in the manufacturing, banking, advertising sector and the NGO sector
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Field Coordinator
Clinton Health Access Initiative
Bungoma, Kenya
07.2019 - Current
- Supporting the county’s Technical Working Group (TWG) in periodic monitoring and evaluation of the Annual Work-plan (AWP) activities, ensuring they are on track and completed as per the agreed timelines Assisting in the development of monitoring and evaluation plans, templates, and tools for monitoring CHAI sponsored activities in the counties
- Developing and providing detailed monthly progress reports/updates on the activities being implemented
- Assisting in reporting and flagging of challenges and issues that could potentially delay implementation of all AWP activities, identifying constraints and resource deficiencies and recommending corrective action
- Supporting the county government team in the training and roll-out of all applications and tools for immunization
- Conducting assessments and report writing
- Providing monthly analysis and reporting on key immunization indicators in the assigned localities
- Establishing and maintaining a working relationship with the County Health Management Team (CHMT) and the CHAI team to ensure that all CHAI sponsored activities are set and introduced seamlessly Tracking and providing an analysis of funding availability and budgetary allocations for immunization at the county level
- Responding to a variety of support requests in-person or remotely; performing technical troubleshooting; troubleshooting peripheral and mobile devices at assigned locations
- Performing any other duties as assigned by the Program Manager.
Intern- Sales & Marketing Section
Kenya Animal Genetic Resources Center, KAGRC
07.2015 - 06.2016
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged and input information into database system.
Accounts Manager
Chrisom Agencies
10.2013 - 01.2014
- Chrisom Agencies is a creative communications company with an office in Nairobi of 10 odd professional involved in holistic advertising
- As an account manager, I had 2 staff reporting to me directly and 3 indirectly
- I was reporting to Marketing Manager/C.E
- O
- Duties and Responsibilities:
- Built and maintained strong, long-lasting customer relationships
- Developed a trusted advisor relationship with key customer stakeholders and executive sponsors
- Clearly communicated the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecasted and tracked key account metrics
- Identified and grew opportunities within territory and collaborate with sales teams to ensure growth attainment
- Reviewing all major deliverables to ensure quality standards and client expectations are met
- Managing key accounts, maintaining long-term relationships with accounts and maximizing sales opportunities within them
- Ensuring that all processes and procedures are completed, quality standards are met, and that marketing projects are profitable
- Communicating the client's goals and represent the client's interests to the organization
- Providing regular two-way communication between the client and organization, to set proper client expectations
- Responsible for the full sales cycle and achieving sales targets
Intern
National Hospital Insurance Fund, NHIF
05.2012 - 08.2012
- Provided clerical support, addressing routine and special requirements.
- Collaborated with team to optimize workflow and achieve objectives.
- Liaised with clients to assess needs and responded to inquiries.
- Gathered, organized and input information into digital database.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Lead Generator, Direct Sales Team (DST).
Barclays Bank
Nairobi, Kenya
11.2009 - 10.2011
- Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
- Met or exceeded monthly sales goals by using dynamic interpersonal and tried and true persuasion skills.
- Scheduled sales appointments to discuss products and services and to close qualified leads.
- Developed and maintained lasting customer relationships through quick turnaround and strong communication skills.
Lead Generator
Barclays Bank of Kenya, BBK
11.2009 - 09.2011
- Direct Sales Team (DST)
- Developed new businesses through cold calls
- Interacted with customers to increase sales of bank products & services
- Planned and accomplished goals e.g., market activation and sales plan
- Assisted customers fill in their applications
Dispatch Assistant
National Oil Corporation of Kenya
04.2002 - 10.2005
- As a dispatch assistant I had 4 staff reporting to me directly
- I was reporting to Station controller
- Programmed confirmed orders into a loading schedule as per set rules
- Ensured implementation of vehicle access control and safe loading procedures
- Conducted documented spot checks on truck sealing
- Responsible for daily meter reconciliation, analysis and loading reports
- Oversaw truck adherence to environmental, health and safety requirements
Clerk
Kodak Kenya Limited
06.2001 - 01.2002
- Recorded incoming and outgoing goods
- Conducted daily stock reconciliation
- Organized deliveries to customer premises
- Arranged for payment of duty on bonded goods
Preparatory and Finishing Operator
Kodak Kenya Limited
02.1998 - 06.2001
- Made sure that products were produced on time and are of good quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Oversaw logistics and inventory management for storeroom.
- Used Microsoft Word and other software tools to create documents and other communications.
Education
Bachelor of Commerce - Marketing
University of Nairobi
Nairobi 01.2006 - 01.2009
Diploma - undefined
Institute of Leadership and Management (ILM), Strathmore University
Diploma - Business Management
University of Nairobi
Significant Trainings and Certifications: Introduction to Petroleum depot operations (N.O.C.K by Petroleum Focus - undefined
Direct Sales Training (Barclays Bank of Kenya) Induction Course BBK - undefined
Member Marketing Society of Kenya - undefined
Chartered Institute
Skills
Verbal and written communication
New client acquisition
Outbound telemarketing
Customer Needs Assessment
Microsoft applications proficiency
Organization
Organization and Time Management
Multitasking Abilities
MS Office
Data Entry
Flexible and Adaptable
Problem-Solving
Written Communication
Operations management
Continuous professional improvement
Product knowledge
Lead Generation
Account development
Business-to-customer expertise
Accomplishments
- Resolved product issue through consumer testing.
Affiliations
The Institute of Leadership & management(ILM)
Chartered Institute of marketing
Marketing society of kenya
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Field Coordinator
Clinton Health Access Initiative
07.2019 - Current
Intern- Sales & Marketing Section
Kenya Animal Genetic Resources Center, KAGRC
07.2015 - 06.2016
Accounts Manager
Chrisom Agencies
10.2013 - 01.2014
Intern
National Hospital Insurance Fund, NHIF
05.2012 - 08.2012
Lead Generator, Direct Sales Team (DST).
Barclays Bank
11.2009 - 10.2011
Lead Generator
Barclays Bank of Kenya, BBK
11.2009 - 09.2011
Bachelor of Commerce - Marketing
University of Nairobi
01.2006 - 01.2009
Dispatch Assistant
National Oil Corporation of Kenya
04.2002 - 10.2005
Clerk
Kodak Kenya Limited
06.2001 - 01.2002
Preparatory and Finishing Operator
Kodak Kenya Limited
02.1998 - 06.2001
Diploma - undefined
Institute of Leadership and Management (ILM), Strathmore University
Diploma - Business Management
University of Nairobi
Significant Trainings and Certifications: Introduction to Petroleum depot operations (N.O.C.K by Petroleum Focus - undefined
Direct Sales Training (Barclays Bank of Kenya) Induction Course BBK - undefined
Member Marketing Society of Kenya - undefined
Chartered Institute