JOSEPH W. MWANGI
Distribution & Transport Coordinator
Nairobi
Summary
Well-organized, reliable and versatile Professional with 5 + years of work experience in inbound and outbound Warehouse operations management, reverse logistics, Stocks controls and Inventory management, Fleet management and Deport operations management in the FMCG's & E-Commerce Industry
Qualified [Desired Position] with solid background in coordinating transportation logistics. Effectively managed routing and scheduling, resulting in improved efficiency and cost savings. Proven ability to utilize problem-solving and organizational skills to ensure timely deliveries and client satisfaction.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Distribution & Transport Coordinator
Premier Foods Limited
07.2023 - Current
- Responsible for planning and organizing vehicles on day to day basis for outbound operation in consultation and effective co-ordination with third party logistic service to ensure that all Orders are fulfilled accurately, error free and speedily in order to achieve a high CFR as well OTIF.
- Liaise with vendors and transportation companies regarding inter- and intra-company shipments and expedite where required in order to prevent delays and extra charges/demurrage.
- Load and dispatch customer orders following the dispatch plan, in liaison with warehouse and sales department to ensure goods are moved in an efficient manner in order to achieve maximum On Time in Full deliveries(OTIF).
- Ensure products routed for delivery are in compliance with company's product integrity policies and prior cargo loading guidelines and weight restrictions.
- Ensure that all vehicles meet local, national, and international transportation laws and safety regulations before they are utilized.
- Participate in carrier management processes, such as selection, qualification and performance evaluation of different service providers.
- Planning for the procurement of vehicles based on operational needs, budget constraints, and company growth.
- Ensuring all vehicle accidents are promptly reported to the relevant authorities and the insurance provider, coordinating the collection of necessary documentation such as police abstracts, scene photos and following up on the issuance and accurate completion of claim forms, and tracking the progress of the claim to ensure timely resolution and minimal disruption to transport operations.
- Conducting regular checks to ensure drivers comply with the required driving hours and maintaining up to date documentation such as vehicle logbooks, inspections reports and insurance records, distribution permits for all region across the country.
- Manage, motivate, train, and develop Logistics team in order to meet total customer service.
- Ensure all vehicles are properly maintained, serviced on schedule, and kept in roadworthy condition before they are used for deliveries.
- Monitoring fuel consumption using tracking systems or fuel cards and analyze usage patterns to detect inefficiencies or anomalies.
- Ensuring that all the vehicles were well equipped with the necessary safety kits, fire extinguishers, fire aid kits and a spare wheel before they are utilized.
- Coordinate dispatch activities and ensure timely, accurate, and customer-focused delivery execution of goods in liaison with warehouse and sales department to ensure goods are moved in an efficient and on time.
- To track and analyze logistics performance data, providing actionable insights and regular reports for continuous improvement.
- Using GPS system to track and monitor routes and in order to make quick decision where is needed.
- Monitor and control expenditures related to fuel, maintenance, insurance, and vehicle replacement.
- Recruit qualified drivers and conduct thorough onboarding, including training on vehicle operation and company policies.
- Generating regular reports on fleet utilization, fuel efficiency, maintenance costs, driver performance, and incident rates.
Fulfillment Supervisor
Kyosk Digital Services
10.2022 - 06.2023
- Responsible for the management of all matters related to logistics, distribution and warehousing to ensure timely order delivery and fulfilment in line with business and customer needs.
- Responsible for both inbound and outbound operations of the market. Assure on-time in full deliveries as the set company targets and assure the defined warehousing and dispatch costs are maintained per set targets.
- Delivering 100% Inventory Accuracy while working with the defined stakeholders to minimize stock-outs and damages while driving proper stock handling to minimize losses in damages.
- Leading identification and closure of Continuous Improvement Initiatives within the framework of Lean Principles within the warehouse.
- Executing all operations activities such as stock taking, physical inventory count, and inventory accuracy in allocation, consumption levels and order fulfillment.
- Assisting the Dispatch Manager in negotiating rates and contracts with transportation and logistics providers engaged by the company.
- Overseeing fleet logistics and monitoring including all aspects of costs and profits to ensure efficient utilization of available vehicles and manage running costs.
- Actively engage in route planning and delivery schedules to ensure all deliveries and completed within the allocated delivery windows.
- Developing and presenting of reports on inventory accuracy using ERP system, order fulfillment, transport costs for the market, and order cancellation among other key aspects in warehousing & dispatch.
- Ensuring employees work in a safe working environment; in line with OSHA 2007 at all the time.
- Monitoring quality, quantity, delivery times, and transport costs and advise the business on how the same can be improved based on best practices.
- Evaluating and confirming 3PL invoices at the end of each month and sharing the same with Finance for payment.
- Managing, coaching and developing a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements.
Dispatch Associate
Kyosk Digital Services
07.2021 - 09.2022
- Responsible for dispatch and monitoring of orders real time and resolving issues in a timely manner to ensure optimal customer experience.
- Ensured timely and efficient movement of goods from manufacturers, importers and 3PL partners to KYOSK storage locations.
- Monitored stock levels to ensure that at all times, optimum levels were maintained at the assigned depot.
- Worked with partners and relevant stakeholders to ensure products were moved efficiently to maintain acceptable stock levels at all storage locations to enable fulfillment of Partner pickups at all times.
- Coordinated the movement of goods from various storage locations to the small-scale retailers.
- Ensured that order fulfillment levels were always met and constantly improved.
- Received orders from sales representatives and customers and processed the same to warehouse for picking and following up for fulfilment of the same.
- Ensured on time availability of dispatch trucks, optimal truck utilization and orchestrated deliveries to meet customers demand on time and achieve 100% dispatch of orders/ items.
- Monitored fuel purchases by administering fuel cards for all vehicles to their respective drivers.
- Delivered solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.
- Tracked delivery van's location using Export Trading group system to ensure the driver is within the required location at all the time.
Depot Admin
Kinangop Dairy Limited (KDL)
02.2020 - 01.2021
- In-charge of Inventory / Stock operations at the depot i.e. receipt, storage, inventory controls, stock transfers & reconciliations.
- Ensured all stock movements was tracked daily via the SYSPRO system and variances therewith reconciled and reported.
- Maintained accurate records of materials received and dispatched out of the depot using warehouse management system (SYSPRO system).
- Assisted the transport manager in ensuring fleet safety compliance, managing fleet budgets and controlling costs with most effective fleet allocations.
- Managed daily logistical operations and a Driver fleet of approximately 10 drivers while logistically meeting customer needs.
- Vehicle Routing and Vehicle Scheduling based on the service Level agreements with customers to maximize on trucks usage.
- Identified operational areas of inefficiency and spearheaded the process of restructuring Trucks turn Around Time to enhance efficiency, reducing truck turnaround time from3hrs50mins.
- Scored 100% in stock management rating, 99 % accuracy on daily reconciliations in stock and reduction in stock holding by 25%.
- Monthly reconciliation (of system balance and physical stock balance) and followed up of all variances identified during the stock count and reconciliation process.
- Brought down inventory variances within the Warehouse to less than 1% from approximately 8% recorded previously.
- Improved inventory accuracy from 84% to 99.98% through frequent checks and utilization of inventory systems.
- Maintained detailed records of vehicle servicing and inspection and scheduling regular vehicle maintenance to ensure operational efficiency.
- Monitored and evaluated Inventory Management and dispatch procedures, suggested and implemented changes which brought in control, efficiency and effectiveness.
- Reduced Inventory shrink levels from 3.8% to 0.10% and maintained shrink percentage for the period I was there.
- Analyzed the depot stock-expiry and stock-variance analysis reports.
- Prepared and distributed daily, weekly, monthly and ad-hoc inventory levels and stocks position reports.
- Observed health and safety regulations, and maintained the Depot in a clean, safe and orderly condition.
- Coordinated the depot team to ensure timely and full delivery of all customers' orders efficiency and reduced cost.
Depot Assistant Admin
Kinangop Dairy Limited (KDL)
02.2019 - 01.2020
Customer Service, Operations & Administration Departments Intern
Muki Sacco
01.2016 - 03.2016
Education
Diploma - Business Management
The Kabete National Polytechnic
01.2015 - 01.2018
Kenya Certificate of Secondary Education (C Plain) - undefined
Nandarasi Secondary School
01.2009 - 01.2012
Skills
FMCG Inventory Management
Fresh Produce Management
Consumer Goods Depot Management
Warehouse Activities Management
Fleet Management
Route Planning
Tracking and Monitoring
3rd Party Logistics Management
Negotiation Skills
Syspro ERP
MS Office
Spreadsheets
Warehouse Management Systems
Transport Management Systems
Operations Scheduling
Health and Safety Management
Quality Management
Analytical Skills
Attention to Detail
Teamwork
Project Management
People Management
Staff Training
Coaching
Mentoring
Vehicle maintenance
Warehouse operations
Route planning
Timeline
Distribution & Transport Coordinator
Premier Foods Limited
07.2023 - Current
Fulfillment Supervisor
Kyosk Digital Services
10.2022 - 06.2023
Dispatch Associate
Kyosk Digital Services
07.2021 - 09.2022
Depot Admin
Kinangop Dairy Limited (KDL)
02.2020 - 01.2021
Depot Assistant Admin
Kinangop Dairy Limited (KDL)
02.2019 - 01.2020
Customer Service, Operations & Administration Departments Intern
Muki Sacco
01.2016 - 03.2016
Diploma - Business Management
The Kabete National Polytechnic
01.2015 - 01.2018
Kenya Certificate of Secondary Education (C Plain) - undefined
Nandarasi Secondary School
01.2009 - 01.2012