Managed end-to-end recruitment, sourcing, screening, and interviewing candidates to meet hiring goals, achieving an offer acceptance rate of 92%
Onboarded 18 candidates in a week during high-demand periods through efficient volume hiring strategies
Improved recruitment processes by building a candidate pool, reducing time-to-fill from 20 to 13 days, and cutting time-to-hire by 30%
Used data-driven insights to achieve a 96% candidate satisfaction score and a 98% hiring manager satisfaction rate through personalized guidance and detailed feedback
Revamped job descriptions to attract top talent, ensuring better candidate alignment with organizational needs and improving the employee referral rate by 15%
Fostered clear communication and trust, boosting candidate engagement and increasing referrals.
Talent Acquisition Lead (Recruiter III)
M-KOPA
KOPA
08.2024 - 11.2024
I developed and presented metrics to leadership, cutting recruitment costs by 20%
I Increased talent applications for the departments that I supported by 30% via employer branding campaigns
Improved time-to-hire by 25% for critical roles through strategic talent acquisition strategies
Onboarded over 150 employees annually through collaboration with 10 department heads
I streamlined recruitment process, achieving 90% candidate satisfaction
Spearheaded the acquisition of an SMS platform, resulting in an increase in interview attendance for candidates outside the Kenyan market
Spearheaded the assessment project in Kenya and Uganda, improving the quality of candidates for operational roles by 25%.
Talent Business Partner
M-KOPA
KOPA
01.2024 - 07.2024
I collaborated with business leaders to drive strategic recruitment planning, improving hiring efficiency by 20%
Ensured effective stakeholder management, resulting in an improvement in hiring manager satisfaction
Worked with HR and onboarding teams, reducing new hire turnover by 10% in the firstmonths
I Led quarterly Center of Excellence meetings, providing data-driven insights that improved recruitment processes across 5 countries, increasing recruitment efficiency
I enhanced employer brand, leading to a 25% increase in talent applications
Organized quarterly training for hiring managers, improving interview quality and reducing time-to-hire by 12%.
Talent Acquisition Associate
M-KOPA
KOPA
01.2023 - 12.2023
Managed end-to-end recruitment for diverse positions, ensuring smooth talent acquisition
Led global recruitment for Retail, Customer Retention, Sales, and Admin roles, achieving successful hires
Supported M-Kopa South Africa’s expansion by sourcing talent for sales and retail roles
Led tele-sales recruitment campaign in Ghana, building a high-performing sales team
Directed volume hiring for Retail, Sales, and Tele-sales across East and South Africa, enhancing recruitment efforts
Implemented assessment project in East Africa, improving the quality of hires
Collaborated with recruitment teams and managers to develop targeted sourcing strategies
Engaged stakeholders to streamline hiring processes and drive organizational growth
Oversaw pre-onboarding for new hires in Kenya, Uganda, and South Africa.
Inventory Planning Analyst
M-KOPA
KOPA
05.2019 - 01.2023
Managed stock levels to ensure optimal quantities at retail locations, avoiding overstocking or understocking
Manage daily orders and capture dispatch requests
Created and maintained sales and swap replenishment models to optimize inventory allocation at retail outlets
Reported key inventory metrics to internal stakeholders
Ensured compliance with daily inventory tracking for accurate stock data
Provided daily reports on stock status to inform sales team decisions
Monitored aged stock to determine recall needs and restock quantities
Placed daily orders to facilitate warehouse processing and stock distribution
Created weekly swap stock orders to address replacement requests from existing customers.
Customer Care Executive
M-KOPA
KOPA
09.2017 - 04.2019
Handled escalated calls and provided effective resolutions to customer complaints
Educating Customers on M-KOPA products
Handled 130 inbound calls daily with the aim of providing good customer service and satisfaction to customers
Assisted customers with inquiries regarding products, services, and billing
Screening new customers to verify their registration details.
Education
BACHELOR OF COMMERCE - undefined
TAITA TAVETA UNIVERSITY
undefined
RINGA BOYS HIGH SCHOOL
2012
Certification
Core Competencies
- Data driven recruitment insights
- Employer Branding
- ATS Proficiency
- Candidate Sourcing and Engagement
- Full cycle Recruitment Management
- Strategic Workforce Planning
Affiliations
Talent Strategist
I am a passionate and experienced recruitment leader with a proven track record of managing end-to-
end hiring across East, West and South Africa. From large-scale hiring in Retail, Sales, and Tele-sales
to sourcing niche talent like IoT Specialists, Data Scientists, Growth Accelerators, and Software
Engineers. I bring expertise, creativity, and a people-first approach to every search. I’m driven by
building strong connections, fostering inclusivity, and crafting strategies that align with business goals,
enabling workforce growth and solving even the toughest recruitment challenges with confidence and
care.
Skills
Resume screening
Candidate sourcing
Talent acquisition
Recruitment marketing
Work Preference
Work Type
Full TimePart TimeContract Work
Work Location
On-SiteRemoteHybrid
Important To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time off