JOSEPH NGUGI MAINA
ICT Consultant
NAIROBI
Overview
12
12
years of professional experience
Work History
Head of ICT Support
KREP FEDHA SERVICES CO. LTD
9 2010 - 6 2024
- Offering day to day ICT Support to Financial Services Associations and Head offices staff
- Trouble shooting of hardware and software related issues raised from the FSA
- Escalation of the problems to relevant vendors/suppliers on need basis
- Training of new users on the systems established
- Training of users on basic trouble shooting skills
- Supervision and Management of Data security and backup management
- Management of relation between various stake holders
- Overseeing procurement of relevant hardware and software for use in both Head office and FSA staff.
ICT Manager
Tana Teachers Sacco
09.2009 - 09.2010
- Network Administration
- User Support and Training
- Formulating and Implementing I.C.T Policies
- Implementing Disaster Recovery procedures
- System Tune up
- Administration of Windows 2003 Server
- Hardware and Software Upgrades
- Updating Antivirus Software
- Ensuring proper utilization of I.C.T equipment and resources
- Evaluating the business requirements and matching them to technical solutions
- Ensuring compliance of the Management Information Systems to the needs of the society
- M-PESA web administration
- Sybase Database Server Administration.
Information Technology Manager
Muki Group of Societies
04.2007 - 09.2009
- In charge of the I.T
- Departments of the three Societies (Muki Sacco, Muki Farmers, Muki Investment) and Kinangop Dairy Ltd
- Formulating and Implementing IT policies in the societies and the company
- User support and training
- Liaising with the users and evaluating their information needs
- Liaising with both hardware and software suppliers
- Administration of CMIS software used in the SACCO
- Administration of Microsoft SQL Server used in Muki Farmers
- Preparing IT Department budget
- Troubleshooting software and hardware problems
- Advising the Management on issues relating to Information technology
- Administration of Local Area Networks (Cable and Wireless LANs)
- Administration of M-Pesa Head Office Web System
- Any other duties that may be assigned by the Management.
H.O.D Information Technology Dept.
Karima Girls H.S.
10.2000 - 03.2007
- Teaching Computer Studies
- Formulating and Implementing IT policies in the school
- Network Administration (Windows 2000 Advanced Server with 40 Clients)
- Internet Administration
- User Support in the office
- Trouble shooting hardware & software
- Minor repair and maintenance of computer hardware devices.
Head of Computer Department
Ebenezer College - Kutus
01.1999 - 09.2000
- Teaching Computer studies
- Network Administration (Windows NT Server with 10 Clients)
- User Support in the office
- Trouble shooting hardware and software
- Minor repair and maintenance of computers.
Education
Skills
Competence in Microsoft Windows Platforms ie Operating systems, Applications Software , Database Management Systems and Integrated Development Environments
Knowledge of Banking and Micro-finance operations
IT projects Implementations Skills
Manual to Automated systems transition processes
Financial Risk Management Skills
Cyber Security
Computer Forensics
References
- Emma Kimani, CEO, KREP Fedha Services Ltd, P.O. Box 10528- 00100, Nairobi, 0720822167
- James Mworia, CEO, Empire Microsystems, 0721815466
- Nimrod Githae, 0720578290
Timeline
ICT Manager
Tana Teachers Sacco
09.2009 - 09.2010
Information Technology Manager
Muki Group of Societies
04.2007 - 09.2009
H.O.D Information Technology Dept.
Karima Girls H.S.
10.2000 - 03.2007
Head of Computer Department
Ebenezer College - Kutus
01.1999 - 09.2000
Head of ICT Support
KREP FEDHA SERVICES CO. LTD
9 2010 - 6 2024