JOSEPH NGOTHO CHEGE
Lead Supervisor
Doha
Summary
A highly experienced Cleaning Supervisor with over 7 years of proven expertise in managing cleaning operations across major projects in Qatar, including high-profile institutions such as Qatar Foundation, Aspire, and Doha International Airport. Demonstrates strong leadership, waste management, and organizational skills in maintaining high standards of cleanliness and safety. Possesses excellent communication and team coordination abilities.
Overview
8
8
years of professional experience
17
17
years of post-secondary education
6
6
Certifications
Work History
Lead Supervisor (Waste Management)
Compass Qatar
2022.12
- Oversaw waste management operations during the FIFA World Cup
- Supervised multiple waste management teams across various shifts
- Coordinated logistics and transport of waste from venues
- Implemented sustainability and recycling practices
- Ensured all waste disposal procedures complied with regulations
- Monitored waste levels and maintained cleanliness of disposal areas
- Trained team members on sorting and segregation of waste materials
- Provided daily updates and incident reports to management
- Handled emergency cleanup and rapid response tasks
- Worked closely with contractors and event coordinators
Cleaning Supervisor
Aqua Clean
2024.01 - Current
- Supervise daily cleaning operations across multiple facilities
- Ensure compliance with hygiene, health, and safety standards
- Coordinate shift schedules and allocate cleaning duties to staff
- Monitor and evaluate staff performance and productivity
- Manage cleaning supplies and ensure equipment is well maintained
- Train new cleaning personnel in standard procedures
- Liaise with management to ensure service expectations are met
- Conduct regular quality inspections of all cleaning areas
- Address and resolve any operational or personnel issues
- Maintain detailed records and daily activity reports
Cleaning Supervisor
Compass Qatar
2021.01 - 2024.01
- Led a team of cleaning staff ensuring task completion and quality standards
- Implemented eco-friendly cleaning practices across assigned areas
- Managed daily operations and provided staff supervision and mentorship
- Prepared shift rosters to optimize labor efficiency
- Inspected and ensured cleanliness in all designated project sites
- Communicated client needs to team members effectively
- Assisted in handling complaints and resolving cleaning service issues
- Monitored and replenished inventory of cleaning supplies
- Ensured workplace safety and compliance with operational protocols
- Reported daily performance to senior management
Cleaning Supervisor
Compass Group
2020.01 - 2021.01
- Managed and directed cleaning teams during large-scale events
- Maintained high standards of cleanliness in conference facilities
- Ensured sufficient stock of consumables and cleaning materials
- Reported incidents and maintenance issues to appropriate departments
- Organized cleaning schedules and supervised floor operations
- Delivered training sessions for cleaning staff
- Coordinated shift changes and breaks for optimized performance
- Maintained cleanliness logs and reports
- Responded to ad hoc cleaning requests from management
- Enforced health and safety regulations
Cleaning Supervisor
Compass Group
2018.01 - 2019.01
- Managed housekeeping operations across Aspire premises
- Ensured all team members followed operational guidelines
- Scheduled staff shifts and task assignments
- Performed site walkthroughs to ensure compliance
- Provided on-the-job coaching and support
- Maintained attendance and performance records
- Handled customer inquiries and complaints
- Monitored proper use of chemicals and PPE
- Updated management on day-to-day operations
- Enforced safety protocols and operational efficiency
Team Leader (Housekeeping)
Compass Group
2017.01 - 2018.01
- Led housekeeping team across airport terminals
- Monitored cleaning of passenger areas, restrooms, and lounges
- Ensured availability of cleaning materials and equipment
- Assigned duties and monitored staff progress
- Liaised with airport operations and facility managers
- Provided orientation and briefings for new staff
- Assured quick turnaround of high-traffic areas
- Reported safety and maintenance issues
- Maintained security and access control compliance
- Coordinated deep-cleaning activities after operational hours
Education
Advanced Diploma (Technical Training) -
College Education
2010.01 - 2013.01
High School Certificate - undefined
Completed High School Education
2005.01 - 2009.01
Primary Education Certificate - undefined
Completed Primary Education
1994.01 - 2004.01
Skills
- Team Leadership and Supervision
- Waste Management Coordination
- Workforce Scheduling & Training
- Health and Safety Compliance
- Client Relations and Communication
- Inventory and Supplies Management
- Cleaning Equipment Operation
- Quality Control Inspections
- Shift Planning and Reporting
- Problem-solving and Conflict Resolution
Certification
Leadership Foundation
Timeline
Cleaning Supervisor
Aqua Clean
2024.01 - Current
Completed CHILD PROTECTION COURSE
2023-09
Leadership Foundation
2023-03
Management in training
2023-03
Appreciation for world cup 2022 Qatar participation
2022-12
Lead Supervisor (Waste Management)
Compass Qatar
2022.12
NAS Essential Autism course
2022-07
Appreciation award for five years of services Compass group
2022-02
Cleaning Supervisor
Compass Qatar
2021.01 - 2024.01
Cleaning Supervisor
Compass Group
2020.01 - 2021.01
Cleaning Supervisor
Compass Group
2018.01 - 2019.01
Team Leader (Housekeeping)
Compass Group
2017.01 - 2018.01
Advanced Diploma (Technical Training) -
College Education
2010.01 - 2013.01
High School Certificate - undefined
Completed High School Education
2005.01 - 2009.01
Primary Education Certificate - undefined
Completed Primary Education
1994.01 - 2004.01