Summary
Overview
Work History
Education
Skills
Timeline
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JOSEPH MUKUNDI

JOSEPH MUKUNDI

Nairobi,30

Summary

Adept at maintaining impeccable safety standards and fostering customer rapport, I significantly enhanced Drive Motorsports International's reputation through strategic route planning and a flawless driving record. My expertise in commercial driving and commitment to efficient, courteous service have consistently improved client satisfaction and operational efficiency.

Overview

4
4
years of professional experience
1
1
Language

Work History

Driver

Drive Motorsports International
01.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Minimized liability by consistently following road rules when driving.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Followed all relevant traffic laws and safety regulations.

Education

Associate Of Business Administration - Classics

Kimangaru Primary School
Embu
12.2012

Skills

Customer rapport

Timeline

Driver

Drive Motorsports International
01.2021 - Current

Associate Of Business Administration - Classics

Kimangaru Primary School

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JOSEPH MUKUNDI