Travel and Research
Joseph Muhia
Caregiver
Nairobi ,Nairobi
Summary
Dynamic professional with a proven track record in business management and development, including a successful tenure at JM Motor Hub. Skilled in networking and project management, I have enhanced operational efficiencies and boosted sales revenue through strategic planning and cost analysis. My approach combines meticulous inventory management with effective training and mentoring, driving significant business growth and fostering robust client relationships.
Overview
11
11
years of professional experience
Work History
Proprietor
JM Motor Hub
09.2024 - Current
- Optimized operations to boost efficiency across processes.
- Established quality control measures to uphold product standards for sales and service.
- Implemented innovative inventory management systems to reduce costs and improve product availability.
Caregiver
Self Employed Services
01.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Provided compassionate and patient-focused care to cultivate well-being.
- Scheduled daily and weekly care hours for client caseload.
- Transported clients to and from medical appointments with safety and efficiency.
Driver
Uber
08.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Sales Executive
Gigawave Services Ltd
01.2014 - 12.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Expanded market share with strategic territory planning and targeted prospecting.
- Increased market share with comprehensive competitor analysis and tailored marketing strategies.
- Streamlined sales processes to reduce cycle times and improve efficiency.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
- Improved product offerings by gathering customer feedback and working closely with product development team.
- Reduced operational costs by identifying inefficiencies in sales process and implementing corrective measures.
- Delivered persuasive presentations to key stakeholders, securing buy-in for strategic initiatives.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Diploma In Health And Social Care(professional Dev - Health Care Management
Inspire London College
London02.2025
Certificate - Certificate in Business Administration
Cooperative College of Kenya
Nairobi 07.2006
KCSE - O-LEVELS
Likii Hill Academy
Nanyuki11.2003
KCPE - Primary
Kianjeru Boarding School
Chuka, Meru12.1998
Skills
Networking skills
Business Development
Project Management
Cost analysis and savings
Training and mentoring
Purchasing and planning
Business management and development
New business launch
Inventory management
Interests
Timeline
Proprietor
JM Motor Hub
09.2024 - Current
Caregiver
Self Employed Services
01.2023 - Current
Driver
Uber
08.2018 - Current
Sales Executive
Gigawave Services Ltd
01.2014 - 12.2023
Diploma In Health And Social Care(professional Dev - Health Care Management
Inspire London College
Certificate - Certificate in Business Administration
Cooperative College of Kenya
KCSE - O-LEVELS
Likii Hill Academy
KCPE - Primary
Kianjeru Boarding School