JOSEPH MAINA
Nairobi
Summary
Dedicated Carwash Specialist with a proven track record at AutoShine Carwash, enhancing vehicle aesthetics through expert detailing and waxing. Excelled in customer satisfaction and team collaboration, significantly contributing to repeat business. Skilled in using advanced carwash equipment and upholding safety protocols, showcasing a blend of technical proficiency and interpersonal skills.
Overview
15
15
years of professional experience
Work History
Carwash Specialist
AutoShine Carwash
01.2022 - 05.2024
- Performed thorough washing and detailing of vehicle exteriors and interiors, ensuring a pristine finish
- Applied wax and polish to enhance vehicle appearance and protect paintwork
- Inspected vehicles for any damages and reported findings to management and customers
- Operated carwash equipment safely and efficiently, ensuring optimal performance
- Provided excellent customer service, addressing client inquiries and ensuring their satisfaction
- Maintained cleanliness of the carwash facility and equipment, adhering to safety and hygiene standards
- Worked as part of a team to ensure smooth workflow and timely completion of services.
Carwash Technician
Sparkle Clean Carwash
06.2017 - 08.2020
- Conducted hand washes and machine washes on a variety of vehicles
- Vacuumed and shampooed vehicle interiors, including seats, carpets, and floor mats
- Applied protective treatments to vehicle surfaces, such as sealants and tire dressing
- Managed customer payments and scheduled appointments for detailing services
- Assisted in training new staff on proper carwash procedures and safety protocols
- Ensured all cleaning products and materials were stocked and properly stored.
Carwash Attendant
Supreme Carwash
02.2009 - 12.2016
- Provided comprehensive car cleaning services, including washing, drying, and waxing
- Detailed vehicle interiors, focusing on dashboard, seats, and windows
- Used pressure washers, vacuums, and other cleaning equipment safely and effectively
- Maintained accurate records of services performed and customer preferences
- Delivered high-quality service, resulting in repeat customers and positive reviews
- Followed all health and safety guidelines to maintain a safe work environment.
Education
Kenya Certificate of Secondary Education -
Kinari Secondary School
01.2004
Skills
- Vehicle detailing
- Exterior and interior cleaning
- Waxing and polishing
- Customer service
- Use of carwash equipment
- Time management
- Attention to detail
- Vehicle inspection
- Team collaboration
- Safety protocols
References
Available upon request
Languages
Kiswahili
Beginner (A1)
Timeline
Carwash Specialist
AutoShine Carwash
01.2022 - 05.2024
Carwash Technician
Sparkle Clean Carwash
06.2017 - 08.2020
Carwash Attendant
Supreme Carwash
02.2009 - 12.2016
Kenya Certificate of Secondary Education -
Kinari Secondary School
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