JOSEPH KYANGAILO THUMBI
Hospitality
Nairobi,30
Summary
I am a Kenyan citizen and I have worked in different set up of hotels and restaurants for the last eight years. I command a lengthy years of experience and I love to meet different people of different culture, I bold well with different people because i do my work with passion.
Overview
8
8
years of professional experience
Work History
Server
Hennessis Hotel
- Greeted customers and presented menus
- Up-selling when appropriate
- Cooperated and communicated with all serving and kitchen staffs
- Maintained a tidy dining area
- Offered menu recommendations.
Waiter
Amaica Restaurant
- Took reservations
- Acted as a team leader
- Received payment and produced guests receipts.
Waiter
Wasini Luxury Suites and Hotel, Kivulini Restaurant
- Took and served food/drinks orders
- Opening and closing duties
- Acted as team leader and restaurant ambassador
- Participated in conferences, restaurant and BODs meetings.
Waiter
Urban Point Restaurants
10.2021 - 10.2022
- Food and beverage service
- Explained sea food dishes to guests
- Posted and presented bills to guests
- Explained to guests the different types of special wines available.
Waiter
Hillpark Hotel
Nairobi
10.2018 - 06.2021
- Conference setup
- Manning conference events
- Food and beverage service
- Restaurant setup
- Posting and presenting bills to guest.
Server
Good Earth Group (Nyama Mama Restaurant)
10.2017 - 09.2018
- Food and beverage service
- Restaurant setup
- Posted and presented the bills to guest
- Attended to guests with special request.
Server
Bidwood Suites Hotel, Ventana Restaurant
02.2015 - 03.2017
- Food and beverage service
- Helped bussers in cleaning the restaurant
- Attended to clients with special requests
- Room clearance and service in the restaurant
- Set the restaurant and reserved tables.
Education
Refresher Course in Food and Beverage Service Techniques - Hospitality
Kenya Utalii College
Nairobi 04.2024
Bar skills - Hospitality
Diageo Bar Academy Training
Nairobi 05.2024
Standards of Training, Certification, and Watchkeeping (STCW) Certificate - Fire Prevention And Safety Technology
Premier Maritime Training Institute
Meru, Kenya 06.2023
Diploma in Hospitality Management - Hospitality
Zetech University
Nairobi 12.2014
Certificate in Computer Studies - Computer Networking
Zetech College
Nairobi Kenya Certificate of Secondary Education - Secondary Education
Kithimani HGM Secondary School
Kenya Kenya Certificate of Primary Education - undefined
Kithianioni Primary School
Skills
Good communication and interpersonal skills
Ability to evaluate customer satisfaction and be responsive
Dynamism with proven ability to work under minimum supervision to meet strict deadlines
Familiarity with sanitation regulations
Excellent time management abilitiesAbility to remain calm and undertake various tasks
Technical expertise in the relevant hospitality technologies and softwares like Micros, Fidelio Hotelplus and POS operation
Ability to maintain a positive, friendly attitude even under high pressure
Excellent organizational and multitasking skills
Professional attitude and appearance
Special event setup skills
Up-to-date with food and beverage standards and operations
Accountability in maintaining inventory and processing payments
Accomplishments
- In June 2012, while in Zetech College, I actively participated in Nairobi CBD cleanup initiative as part ofthe college's social responsibilities.
- April 2014: Participated in hosting Italian under 20 National Football Team at Wasini Luxury Suites and Hotel.
- 2007 - 2009: Was an official Member of Christian Union (CU) at Kithimani HGM Secondary School
- 2007 - 2011: Youth Chairman at Kithianioni Global Vision Church
References
- Ruwaydah Feisal, Urban Point Restaurants, Nairobi, HR Manager, +254 705 199911
- Amelieke Verwiel, Tamarid Group, Group Training and Development Manager, +254 716 390802
- Peter Karori, Wasini Luxury Suites and Hotel, Nairobi, Executive Accountant, +254 723 474718
- George Ademba, Hillpark Hotel, Restaurant Manager, +254 726 909054
Timeline
Waiter
Urban Point Restaurants
10.2021 - 10.2022
Waiter
Hillpark Hotel
10.2018 - 06.2021
Server
Good Earth Group (Nyama Mama Restaurant)
10.2017 - 09.2018
Server
Bidwood Suites Hotel, Ventana Restaurant
02.2015 - 03.2017
Server
Hennessis Hotel
Waiter
Amaica Restaurant
Waiter
Wasini Luxury Suites and Hotel, Kivulini Restaurant
Refresher Course in Food and Beverage Service Techniques - Hospitality
Kenya Utalii College
Bar skills - Hospitality
Diageo Bar Academy Training
Standards of Training, Certification, and Watchkeeping (STCW) Certificate - Fire Prevention And Safety Technology
Premier Maritime Training Institute
Diploma in Hospitality Management - Hospitality
Zetech University
Certificate in Computer Studies - Computer Networking
Zetech College
Kenya Certificate of Secondary Education - Secondary Education
Kithimani HGM Secondary School
Kenya Certificate of Primary Education - undefined
Kithianioni Primary School