Network Assistant
Germain Training College
09.2021 - 12.2021
- Provided on-call support for network engineering duties.
- Assisted in the creation of comprehensive documentation for network topology, policies, and procedures to ensure clarity among IT staff members.
- Reduced response times by training end-users on proper usage of networking equipment, tools, and protocols.
- Optimized system functionality by performing routine maintenance, system upgrades, and backups.
