Joseph Amazimbi

• Kept bar presentable and well-stocked to meet customer needs.
• Served high customer volumes during special events, nights, and weekends.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Greet and escort clients to their respective tables.

Present menu and provide detailed information when asked.

Serve foods and drinks.

Communicate about changes on the menu and service specifications for reservations.

Bar stock taking and replenishing for unavailable products.

• Received product shipments and organized in stockroom storage area.
• Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
• Kept sales receipts and maintained accounting records.
• Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
• Maintained a safe working environment with strict adherence to safety protocols and guidelines.
• Optimized warehouse space usage by implementing innovative storage methods and reorganizing items as necessary.
• Monitored merchandise on shelves and in storage using inventory control system.