If I were to sum my professional profile in one word, it would be "communication". I love talking to people, I love writing about whatever comes up, and most of all, I love sharing experiences. I have a multicultural upbringing, having lived many years in Brazil, which helped me to become fluent in Portuguese. I've also been an English teacher for a decent amount of time, which has helped me perfect my speaking and writing skills. I have a decent background in customer service due to my social skills and interest in talking and learning from people. I have recently began my online graduation in Journalism, which has been a dream of mine for a while now. My current goal is to gain relevant experience in the field of communication so that, when I graduate, I'm able to insert myself in the job market effectively.
Hi, I’m
Joseph Albuquerque
Marietta
Summary
Overview
10
years of professional experience
8
years of post-secondary education
3
Languages
Work History
Delta Air Lines
Global Sales Associate
2 2022 - Current
Job overview
AT&T
Wire Technician
06.2021 - 02.2022
Job overview
- I provide installation services for customers who are seeking broadband internet, among other services, making sure that the wire connections are made properly and securely.
Uber
Associate Driver
09.2018 - 06.2021
Job overview
- I occasionally work as an Uber driver in order to make some extra income while also practicing my social skills
- Uber driving requires one to be especially time-oriented, while also putting customer's safety and comfort in high priority.
Consulate-General of Brazil in Atlanta
Administrative Assistant
06.2019 - 12.2020
Job overview
- As an administrative assistant, my main role was with customer service, more specifically, helping Brazilian citizens obtain their documentation
- I would assist them in renewing their passports, obtaining certified copies of documents, notarized signatures, power of attorney, proof of life, proof of residence, military enlistment, voter registration and their CPF number (the Brazilian equivalent of a Social Security)
- I would assist clients on three main fronts: through in-person appointments, through e-mail and through phone calls
- I was also responsible for properly filing documents and for making and maintaining a 'Brazilian citizen database'.
Harvest English Institute
Program Specialist
11.2017 - 02.2019
Job overview
- My role as a program specialist involved both administrative duties, such as calendar organization, data entry, file organization, phone call reception, etc, as well as sales duties, such as actively prospecting new students for the school through social media and phone calls
- I was the main employee responsible for assisting F-1 visa applicants, especially those from countries that spoke Portuguese and Spanish.
Charley's Ocean Grill
Food Runner/Busser
11.2017 - 08.2018
Job overview
- I had a great experience working at Charley's, a locally owned seafood grill and bar
- In this restaurant, I had a more heavy-lifting type of labor, which really brought out my time-management skills
- This was due mostly to the fact that I had to be able to quickly and efficiently clean tables so that the restaurant could keep a low wait-time ratio
- I was also responsible for transporting food from the kitchen to the tables, which also required me to be a fast organizer in order to properly and effectively plan my runs.
Outback Steakhouse
Host/Take-Out Server
04.2017 - 09.2017
Job overview
- My first job when I returned to the U.S
- Was as a host/take-out server at Outback Steakhouse
- This position involved heavy organizational skills, customer service and time-management
- Duties involved making reservations for customers, seating customers at tables while following server rotation, maintaining the dining area, bathrooms, take-out room and kitchen clean, taking phone orders from customers, preparing food for delivery, delivering food to walk-in customers.
UPTIME - Comunicação em Inglês
English Second Language Teacher
08.2015 - 02.2017
Job overview
- Being a part-time English teacher allowed me to pay my bills while being a college student, while also helping me perfect my customer service and English skills
- My role as a teacher was to administer classes from Monday through Saturday, basing myself on the school's proprietary materiel
- Students would study at home and come to school to review their workbook answers and grammar lessons
- I was also responsible for correcting tests and essays
- A very high percentage of my students were adults, between 18 and 30 years old.
Vigilância Sanitária
University Intern
02.2015 - 07.2015
Job overview
- I had a 6-month internship at the Municipal Sanitary Inspection, in which I observed municipal agents as they inspected food establishments to determine if they were fit for operation
- I had to write an extensive report on my activities, as well as suggestions on how to improve the ongoing work method.
CCAA
English Second Language Teacher
04.2014 - 06.2015
Job overview
- This was one of my first real professional experiences
- At the time, the greatest responsibility I'd ever had
- My duties as an English Teacher was to pass on the grammar points and vocabulary required by the school's proprietary material, while also encouraging the students to use their newly learned vocabulary and speak among themselves
- I was also responsible for planning ahead of time the lessons that would be given to students by using visual aids and formulating questions and themes that would encourage students to use the necessary vocabulary
- My classes were mostly made up of pre-teens and teens, with whom I had an outstanding relation with
- This job also allowed me to balance my financial needs with my college education at the time.
Education
Centro Universitário Internacional UNINTER
Bachelor's degree from Journalism
10.2021 - 05.2025
University Overview
UFU - Uberlandia Federal University
Incomplete from Environmental Health
01.2013 - 05.2017
University Overview
Skills
Written Communication
undefinedTimeline
Centro Universitário Internacional UNINTER
Bachelor's degree from Journalism
10.2021 - 05.2025
Wire Technician
AT&T
06.2021 - 02.2022
Administrative Assistant
Consulate-General of Brazil in Atlanta
06.2019 - 12.2020
Associate Driver
Uber
09.2018 - 06.2021
Program Specialist
Harvest English Institute
11.2017 - 02.2019
Food Runner/Busser
Charley's Ocean Grill
11.2017 - 08.2018
Host/Take-Out Server
Outback Steakhouse
04.2017 - 09.2017
English Second Language Teacher
UPTIME - Comunicação em Inglês
08.2015 - 02.2017
University Intern
Vigilância Sanitária
02.2015 - 07.2015
English Second Language Teacher
CCAA
04.2014 - 06.2015
UFU - Uberlandia Federal University
Incomplete from Environmental Health
01.2013 - 05.2017
Global Sales Associate
Delta Air Lines
2 2022 - Current
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