Hi, I’m
JORAM MWAURA
CASHIER SUPERVISOR
Nairobi,30
Summary
PROFILE AND CARREER. Having a persuasive desire of my career,mission and vision to reach my goals,I work smart,learn from my mistakes and work my best to strengthen my weakness am responsible,honest and I can work with minimum or without supervision also have competence in life skills,communications skills and leadership skills.This have given me an ability to work in any environment without community barrier skills.
Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.
Overview
13
years of professional experience
4
Certifications
1
Language
Work History
Naivas Supermarket
Cashier Supervisor
11.2024 - Current
Job overview
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Quickly and accurately counted drawers at start and end of each shift.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
Naivas Supermarket
Front End Retail Cashier
07.2021 - 11.2024
Job overview
- Managed high volume of customers effectively during peak hours maintaining quality service standards.
- Contributed to store cleanliness by completing assigned cleaning tasks diligently during downtime periods.
- Promoted sales events and loyalty programs to customers during checkout, increasing overall revenue for the store.
- Strengthened loss prevention efforts by vigilantly monitoring customer transactions and identifying potential discrepancies or theft incidents.
- Reduced wait times for customers through effective use of POS system and multitasking abilities.
- Enhanced customer satisfaction by providing efficient and courteous service during checkout.
Naivas Supermarket
Retail Shop Assistant
12.2017 - 07.2021
Job overview
- Collaborated with team members to optimize store operations and achieve sales goals consistently.
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Assisted with inventory management, ensuring accurate tracking and timely replenishment of stock.
- Organized merchandise displays for maximum appeal, drawing attention to featured products or promotions.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
- Handled cash transactions accurately and efficiently at the point of sale, minimizing errors and discrepancies.
- Supported loss prevention efforts by monitoring suspicious activity and reporting concerns to management.
LONGONOT DEVELOPMENT
casual labourer
02.2013 - 01.2014
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Performed general housekeeping and cleaning tasks.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
BRITAM INSURANCE
Financial Advisor
03.2012 - 01.2013
Job overview
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
Education
RIFTVALLEY INSTITUTE OF BUSINESS STUDIESNakuru, Nakuru District, Kenya
from Computer Applications Development
04.2001 - 2014.01
MURIRICUA SECONDARY SCHOOL
Kenya certificate of secondary education from O LEVEL
01.2008 - 2011.01
MAKONGO PRIMARY SCHOOL
Kenya certificate of primary education from A LEVEL
01.1999 - 2007.01
Skills
LANGUAGES
Certification
MALE
Accomplishments
- Supervised team of 14 Cashier
Additional Information
Please accept this letter as an expression of my interest in the cashier position. I am highly motivated and progress-focused cashier with a long- standing background in this industry. With a track record of initiative and dependability, I have devised strategic initiatives which we believe will provide prove valuable to the said role.
Throughout the course of my career, I have perfected my product knowledge and payment processing abilities. I am capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency.
In my previous role, I contributed customer service, team-building and cash handling towards team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong problem-solving talents. I enjoy collective brainstorming sessions which all me to coordinate activities to achieve a common goal.
Please take a moment to review my attached resume and credentials. I would greatly appreciate the opportunity to speak with you regarding my candidacy.
Travelling
- Explolering new culture
footballer
Big fan of football
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Intermediate (B1)
Timeline
Cashier Supervisor
Naivas Supermarket
11.2024 - Current
Front End Retail Cashier
Naivas Supermarket
07.2021 - 11.2024
Retail Shop Assistant
Naivas Supermarket
12.2017 - 07.2021
casual labourer
LONGONOT DEVELOPMENT
02.2013 - 01.2014
Financial Advisor
BRITAM INSURANCE
03.2012 - 01.2013
MURIRICUA SECONDARY SCHOOL
Kenya certificate of secondary education from O LEVEL
01.2008 - 2011.01
RIFTVALLEY INSTITUTE OF BUSINESS STUDIES
from Computer Applications Development
04.2001 - 2014.01
MAKONGO PRIMARY SCHOOL
Kenya certificate of primary education from A LEVEL
01.1999 - 2007.01
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