Travelling, playing Soccer, Camping, Reading ICT materials
Johnson Karwigi
Assistant ICT Manager
Nairobi
Summary
Experienced Information Technology Professional well-versed in infrastructure, planning and daily operations management. Forward-thinking and strategic leader with 17 years of experience in Hospitality, technology firms and manufacturing industry. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Assistant ICT Manager
Muthaiga country club
Nairobi, 30
01.2023 - Current
- Providing support, training and technical lead to ICT staff in line with company policy
- Ensuring data backup and recoverability tests are done
- Excellently communicated to team, both verbal and written.
- Advising on emerging trends to ensure organization matches advancing technological changes
- Assisting in ensuring that organization is cyber secure by monitoring and mitigating cyber threats
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Network Administrator
Muthaiga Country Club
Nairobi, 30
11.2016 - 12.2022
- Increased LAN network efficiency and reliability to above 99.99%.
- Achieved cost saving by assuming roles which were outsourced before.
- Undertook lead role in configuration and installation of network devices, majorly Cisco routers, switches, HP/Aruba switches, Access points
- Oversight of cabling, management and termination according to industrial standards.
- Collaborated with contractors in introduction and implementation of IP telephony, taking main role of project coordination and leadership.
- Managing network security and firewall administration
- Introduced and manages server computing virtualization environment through VM-Ware.
- Always Monitored system performance and responded to alerts.
- Identified and immediately resolved issues with network devices.
- Introduction and management of office 365 (O365).
- Planning, designing, and upgrading network installations projects
- Planned annual budgets to fund IT projects and control spending.
- Performed day-to-day LAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
Senior Systems Engineer
Bushnet Systems Limited
01.2014 - 01.2016
- Manage technical team by providing leaderships, directions and solutions on complex technical issues
- Installation, Configurations and management of IP PABX in various countries across Africa continent.
- Negotiated with vendors and contractors to secure contracts and set SLAs.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Completed Projects on time and always before deadline
ICT Technician
British American Tobacco
Nairobi, 30
01.2008 - 01.2013
- Support network engineers on Local area network management, with tasks of running cables for structure cabling, patch panel management, basic LAN Equipment configuration
- Testing, servicing, and repairing faulty equipment's like printers, scanners, and PC's (peripherals) Managing organization voice network on legacy TDM system, and on modern Cisco call manager
- To maintain up-to-date working knowledge of networks and relevant ICT systems and performing roles of help desk assistance to resolve various ICT issues.
Education
Bachelor of Science - BSC IT
JKUAT
Nairobi, Kenya 08.2002 - 07.2004
Diploma Information Technology
JKUAT
Nairobi, 30 01.2002 - 07.2004
Skills
IT Infrastructure Proficiency
Budget Control
Project Coordination and Leadership
Security Planning
Communication to team members
Certification
Cisco
Technical Experience
10 years, 13 years, 4 Years, 1 year
Operation Experience
17 years in technology
References
- David Muunga, Muthaiga Country Club, +254-111190209, finance@mcc.co.ke, Nairobi
- Brian Arodi, Ericsson Kenya Limited, +254-721-804625, brian.arodi@ericsson.com, Nairobi
- Irene Migwe, Argyle Hotel KE., +254-721-450742, hr@argylehotelkenya.ke, Nairobi
Interests
Timeline
Assistant ICT Manager
Muthaiga country club
01.2023 - Current
Network Administrator
Muthaiga Country Club
11.2016 - 12.2022
Senior Systems Engineer
Bushnet Systems Limited
01.2014 - 01.2016
ICT Technician
British American Tobacco
01.2008 - 01.2013
Bachelor of Science - BSC IT
JKUAT
08.2002 - 07.2004
Diploma Information Technology
JKUAT
01.2002 - 07.2004