John Patrick Oketch

• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
• Improved productivity while reducing staffing and operational costs by 50%.
• Achieved highest contribution among regions (50%) in 2021 by increasing share of high-profit sales and opening new service stations.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Directed credentialing process for new users and reappointment for staff applications, privilege .
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Supervised staff of 25 personnel by implementing company policies, protocols, work rules and disciplinary action.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Supervised site investigations, reported issues and escalated those that required further assistance.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Trained and developed personnel to improve safety, employee relations and resolve conflict of interest.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Encouraged departmental employees to present positive, exemplary image to customers.
• Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Improved productivity while reducing staffing and operational costs by 20%,
• Developed inaugural incentive performance plan, motivating staff and achieving 50% increase in sales.
• Achieved highest contribution among regions (20%) in 2021 by increasing share of high-profit sales and opening new service stations.

• Elicited stakeholder feedback and input through interviews and surveys.
• Developed CRM database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Analyzed monthly sales to identify product lines needing additional promotion, maximizing profits 50 %.
• Gathered customer needs and worked with product development teams to implement changes based on feedback.
• Provided sales support for new and inactive customers, increasing sales volume 50 %.
• Analyzed monthly sales to identify product lines needing additional promotion, maximizing profits 20%.
• Provided sales support for new and inactive customers, increasing sales volume 15%.
• Collaborated with marketing team to develop successful marketing strategies.
• Developed and implemented business plan and marketing strategy for Eastern Africa market.
• Built customer acquisition strategy, generating monthly growth of 10%.
• Monitored competitive activity and market conditions to provide feedback to management.
• Represented company and promoted products at conferences and industry events.
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
• Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Compiled product and customer data to generate informed profit projections.
• Consulted with product development teams to enhance products based on customer interest data.
• Taught consultative selling techniques to new and existing staff members to build expertise.
• Negotiated, prepared and signed contracts with clients.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Generated new business with marketing initiatives and strategic plans.
• Devised effective marketing, sales and other promotional initiatives.
• Collaborated with sales and marketing departments to support project rollout.
• Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
• Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
• Worked with existing customers to increase purchases of products and services.
• Completed and submitted monthly and yearly reports to support executive decision making.
• Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Performed research to uncover potential target areas, markets and industries.
• Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
• Created reports and presentations detailing business development activities.
• Identified distributor challenges related to corporate service offerings in order to formulate potential solutions.
• Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
• Collected data and performed customer needs analysis.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.

• Gathered information on competitor activities and market trends to enhance strategic decision-making.
• Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Devised promotional and advertising plans to enhance product positioning and global brand marketing development.
• Maintained and expanded customer base by counseling 5 sales representatives, building and maintaining rapport with customers and identifying new customer opportunities.
• Implemented direct project sales and indirect through distribution channel strategies to elevate brand awareness and increase market share in existing markets.
• Negotiated with service providers and vendors to improve margins, saving $200 000 annually.
• Researched Rwanda thoroughly to adapt sales strategies accordingly
• Verified appropriately priced products and services to secure competitive advantage and desired returns
• Recruited, trained and coached 5-member team to support company growth
• Recommended new product & Service lines by surveying consumer needs and trends and tracking competitors
• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
• Evaluated employees' strengths and assigned tasks based upon experience and training
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
• Performed statistical analyses to gather data for operational and forecast team needs
• Supervised labor costs and departmental expenses to remain in line with budget
• Evaluated suppliers to maintain cost controls and improve operations
• Accomplished multiple tasks within established timeframes
• Developed and maintained relationships with customers and suppliers through account development
• Cross-trained existing employees to maximize team agility and performance
• Maximized performance by monitoring daily activities and mentoring team members
• Monitored expenditures to mitigate risk of overages
• Recruited and hired top performers to add talent and value to department
• Onboarded new employees with training and new hire documentation
• Delivered feedback to decision-makers regarding employee performance and training needs

• Building structural Assessment, Process plant & Environmental impact analyst.
• Tracked key compliance metrics and implemented systems to improve perfo
• Identified training for environmental compliance and implemented training to operations and other team members
• Developed and executed initiatives to improve environmental knowledge and awareness
• Implemented environmental stewardship to improve organizational culture
• Released reporting and recordkeeping to meet environmental regulations
• Shared best practices and developed synergies for businesses to achieve results
• Liaised with county departments to develop and maintain environmental-related programs, procedures and compliance tasks
• Reviewed, interpreted and communicated current and proposed legislation to determine applicability for regional areas
• Managed development, design and execution of energy conservation projects
• Prepared detailed scientific reports or presentations based on findings
• Formulated and implemented long-range plans for environmental programs
• Served as technical consultant on environmental policies to maintain regulatory compliance
• Investigated accidents and analyzed root causes to develop corrective action plans
• Performed environmental site assessments and provided remediation recommendations
• Served as subject matter expert (SME) on environmental regulations and policies
• Interpreted test data to determine whether contamination existed in accordance with environmental laws
• Delivered services to customer locations within specific timeframes
• Drove operational improvements which resulted in savings and improved profit margins
• Monitored company inventory to keep stock levels and databases updated
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
• Tracked key compliance metrics and implemented systems to improve performance

• Facilitated business by implementing practical networking techniques.
• Prepared sales presentations for clients showing success and credibility of products.
• Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
• Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
• Reduced allowance spending by 10 % by improving timing and quality of operational processes.
• Led solution selling strategy initiatives to maximize sales of product & services.

Main Project Features; Design a tailored based treatment for Closed loop, Eng

• Developed documentation, diagrams and specifications to meet project requirements and regulatory standards
• Provided technical assistance to production team when issues arose
• Established project schedules and monitored tasks to meet milestones during each phase
• Solicited proposals from third-parties to provide holistic costing data in proposal documentation
• Created process simulations to test operational outcomes without causing service disruptions
• Analyzed critical line data to make recommendations for improvement
• Collaborated with technologists to address operating issues and support rapid recovery
• Participated in project reviews to enable ongoing status tracking and reporting
• Managed third-party contractors, inspecting completed work and ongoing efforts to confirm quality and adherence to prescribed guidelines
• Prepared scope of work documentation for use in project planning
• Drove cost savings through improved productivity, material utilization improvements and by optimizing labor
• Visited client sites to troubleshoot issues and provide one-on-one training
• Evaluated proposed project economics and identified alternative solutions and designs producing improved results
• Met weekly with team members to discuss project implementations and alleviate any issues
• Reviewed processes, identifying areas requiring improvement
• Documented feasibility and implementation of third-party projects for review and future reference
• Interfaced with area teams to verify application of technical details
• Conducted root cause analysis to identify, prioritize and eliminate process losses
• Coached newly hired employees and interns while observing progress and delegating tasks
• Developed conceptual scope analyses of project objectives

• Adhered to industry practices, company standards and safety protocols in work.
• Assisted in level-loading project capacity and made proactive decisions around process improvements to development cycle.
• Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment.
• Restocked inventory, completed cycle counts and assisted with full audits.
• Developed project timelines for product lines from kickoff through production and online content development based on marketplace requirements.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Adhered to budget requirements with excellent planning and consistent expense monitoring.
• Reported regularly to managers on project budget, progress and technical problems.
• Maintained open communication by presenting regular updates on project status to customers.
• Built successful project plans covering objectives, resources and staffing to meet schedules.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Adhered to industry practices, company standards and safety protocols in work
• Developed project timelines for product lines from kickoff through production and online content development based on marketplace requirements
• Verified quality of deliverables and conformance to specifications before submitting to clients
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
• Sourced, vetted and managed vendors needed to accomplish project goals
• Reported regularly to managers on project budget, progress and technical problems
• Adhered to budget requirements with excellent planning and consistent expense monitoring
• Built successful project plans covering objectives, resources and staffing to meet schedules
• Recruited and oversaw personnel to achieve performance and quality targets
• Maintained open communication by presenting regular updates on project status to customers
• Obtained needed resources by strategically negotiating with stakeholders and outside suppliers
• Completed assignments ahead of deadline
• Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery
• Updated daily logs with project status and any risk information
• Restocked inventory, completed cycle counts and assisted with full audits
• Assisted in level-loading project capacity and made proactive decisions around process improvements to development cycle
• Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment
• Tracked project and team member performance closely to quickly intervene in mistakes or delays
• Updated daily logs with performance and any risk information
• Improved delivery metric as key member of large-scale project team tasked with revamping status operations
• Worked with team of 10 professionals focused on meeting 50 project needs

• Communicated with industrial equipment installers to deliver technical support
• Maintained relationships with material vendors to lower costs and diversify capabilities
• Met project deadlines without sacrificing build quality or workplace safety
• Updated operational methods and oversaw accounting procedures for improved efficiency
• Developed and initiated projects, managed costs and monitored performance
• Managed projects from procurement to commission
• Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary
• Accelerated progress by continually reviewing performance, budgets and project timelines
• Planned, designed and scheduled phases for large projects
• Modified and directed project plans to meet organizational needs
• Made decisions independently and collaboratively on Project -related challenges
• Facilitated communication between internal personnel, contractors and vendors for project cohesion
• Provided detailed product orders based on project drawings and technical specifications
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines