John Ng’ang’a Muthee
Solutions Architect
Nairobi
Summary
Meticulous IT Specialist maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Overview
15
15
years of professional experience
6
6
Certifications
Work History
IT Systems Administrator
Mitchell Communications Africa
Addis Ababa, Ethiopia
2021.01 - Current
- Orchestrated integration and communication of software upgrades.
- Developed modification program to determine compatibility with various software.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Created nightly jobs for database backups.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Mentored employees and offered constructive feedback for performance improvement.
- Implemented internet and intranet applications on multiple platforms.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Monitored networks and network devices to resolve technical problems quickly.
- Planned and implemented upgrades to system hardware and software.
Solutions Architect
IT Hub Systems
Nairobi
04.2018 - Current
- Worked with developers and engineers to realize technological solutions.
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Broke down technical ideas and issues into non-technical terms for business executives.
- Contributed heavily to product development lifecycle of both back-end and customer-facing solutions.
- Designed architecture strategies for large-scale system-wide application deployments.
- Created migration strategies to bridge development gaps between existing software architecture and future updates.
- Customized in-development software to clients' current hardware environments, designing applications to span multiple systems.
- Mentored team, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.
- Authored development guidelines to expedite application design efforts through ready-made frameworks.
- Participated in weekly meetings with client to discuss project direction and milestone achievement.
- Communicated software architecture strategies to senior leadership and third-party business leaders.
- Developed application architecture strategy to specifically align with employer business goals.
- Drafted visual representations of software architecture design for presentation to stakeholders.
- Assessed under-performing software and developed actionable improvements.
- Analyzed software architecture for weaknesses, recommending and designing upgrade patches.
- Reviewed business success drivers, applying strategic prioritization to future architectural updates.
- Applied established development methodologies such as AGILE to architecture design.
- Formed deployment strategies for software updates at multi-platform organizations.
- Participated in system development life cycle from requirements analysis through system implementation.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Oversaw development and maintenance of organization computer systems and intranet.
ICT Project Manager
Saro Maria Group
Addis Ababa
03.2019 - 05.2022
- Prepared requests for proposals and conducted group meetings to facilitate selection of project services and products.
- Tracked internal and external project risks by grading each risk for probability and impact.
- Monitored projects and communicated scope changes, constraints and variances to team.
- Established standard operating procedures and preventive maintenance on newly acquired systems.
- Managed vendor relationships by negotiating pricing options and external contracts.
- Engaged stakeholders to provide project requirements, scope and status reporting.
- Coordinated more than 30 project team members by assigning individual responsibilities based on each individual's strengths.
- Resolved complex problems by diagnosing and identifying issues and determining proper resolutions.
- Determined project budgets to track actual costs to projected costs, using PowerBi.
- Directed, automated and manual testing efforts to identify solution performance and project needs.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Identified plans and resources required to meet project goals and objectives.
- Led more than 14 project teams through design, construction and launch process.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Drove team success through shared vision and recognition of quality performance.
- Accelerated progress by continually reviewing performance, budgets and project timelines.
- Maintained clear communication with precise technical writing to document and inform critical processes.
- Orchestrated more than 20 projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
- Maintained compliance with regulatory parameters in complex projects with overlapping policies.
Senior Project Lead
Novacom Systems Limited
Nairobi
10.2014 - 04.2018
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Planned, executed and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Partnered with more than 30 project team members to identify and quickly address problems.
- Monitored project progress, examined risks and set forth contingency plans.
- Developed and followed baseline project plan and milestones for task completion.
- Updated customers and senior leaders on progress and roadblocks.
- Produced quality standards, checklists, report templates and processes.
- Developed and trained more than 20 junior team members by leveraging industry experience to achieve optimal project strategy.
- Drove team's execution of quality management throughout division, improving process effectiveness, cost-effectiveness, resource and process efficiency.
- Managed risk, investigated solutions and established project recovery plans.
- Implemented actions to mitigate risk by developing contingency and avoidance strategies.
- Analyzed financial reporting systems and project schedules to proactively address potential problems.
- Reduced risk and coordinated project specifications to meet safety and governmental compliance.
Software Engineer
Endeavor Africa Group
Nairobi
01.2013 - 10.2014
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Updated old code bases to modern development standards, improving functionality.
- Integrated third-party tools and components into applications.
- Collaborated with clients to define solution requirements.
- Participated in architecture, design and implementation of back-end features using C++, C#, Java and html.
- Developed clear specifications for project plans using customer requirements.
- Developed robust, scalable, modular and API-centric infrastructures.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Introduced agile methodologies and development best practices to division to enhance product development.
- Adjusted design parameters to incorporate new features.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Represented software applications engineering team during large and complex development projects.
- Conducted regression testing and submitted observations to development team.
- Worked with customers for needs analysis and to determine vendor costs.
- Informed internal personnel and external stakeholders of project milestones.
- Identified and documented project changes with proactive budget oversight.
Education
Bachelor of Science - Information Technology
Jomo Kenyatta University of Technology
Nairobi 06.2013 - 06.2013
Associate of Science - Information Technology
Jomo Kenyatta University of Technology
Nairobi 07.2012 - 07.2012
Skills
Technical architecture
Improving processes
Automation understanding
Monitoring milestones
Customer Relations
Architecture improvements
Change Planning Management
Effective communication
Architectural Illustration
Framework Development
Software Architecture
Service-Oriented Architecture
Software Analysis
Project requirements analysis
Mentoring and training
Certification
Oracle DBA
Additional Information
Referee: Mr. Samuel Omalla
General Manager
Saro Maria Hotel
Email: samuel.omalla@saromariahotel.com
Tel: +254713464060 / +251942555940
Referee: Miss Nduta Njenga
Legal Fellow
European University, Florence, Italy
Email: nduta.njenga@outlook.com
Tel: +254712160021
Referee: Mr. Bedan Lasiti
Area Manager
Danish Refugee Council
Email: lasiti29@gmail.com
Tel: +254710780314
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
make IT happen
Muthee
Timeline
Certified Disaster Recovery Planning
09-2022
Certified Ethical Hacking Practices.
09-2022
Certified Projects Manager
05-2022
Certified Data Analyst
05-2022
IT Systems Administrator
Mitchell Communications Africa
2021.01 - Current
ICT Project Manager
Saro Maria Group
03.2019 - 05.2022
Certified Projects Administrator
06-2018
Solutions Architect
IT Hub Systems
04.2018 - Current
Oracle DBA
07-2017
Senior Project Lead
Novacom Systems Limited
10.2014 - 04.2018
Bachelor of Science - Information Technology
Jomo Kenyatta University of Technology
06.2013 - 06.2013
Software Engineer
Endeavor Africa Group
01.2013 - 10.2014
Associate of Science - Information Technology
Jomo Kenyatta University of Technology
07.2012 - 07.2012