Johnclinton Luseno
Software Developer
Nairobi ,Nairobi
Summary
Resourceful Technical Assistant brings extensive understanding of intricate hardware, software and peripheral support issues to computer support field. Over 5-plus year period serving as point-of-contact for assessing and troubleshooting system performance, fielding user queries and liaising with vendors and third-party support. Offers extensive experience customizing and fixing deployments to meet organizational need for nonstop operations. Adept understanding of manuals and online resources, incorporated into knowledge base to quickly and efficiently resolve problems. Resourceful Technical Assistant brings extensive understanding of intricate hardware, software and peripheral support issues to computer support field. Over 5-plus year period serving as point-of-contact for assessing and troubleshooting system performance, fielding user queries and liaising with vendors and third-party support. Offers extensive experience customizing and fixing deployments to meet organizational need for nonstop operations. Adept understanding of manuals and online resources, incorporated into knowledge base to quickly and efficiently resolve problems.
Overview
7
7
years of professional experience
Work History
Technical Assistant
Alternative Justice Systems
Nairobi
10.2021 - Current
- Gathered, organized and distributed technical documentation.
- Installed technical hardware and software in deskside support environment.
- Provided technical guidance and support to team members.
- Reviewed product-specific resources to determine optimal implementation.
- Recorded information surrounding system failure to assist future rebuilds.
- Troubleshot malfunctioning hardware and software deployments to support nonstop operations.
- Transferred computer files between programs.
- Implemented system upgrades to help mitigate vulnerabilities.
Freelance Web Developer
Self-Employed
Nairobi
06.2018 - Current
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Applied emerging technologies to update and maintain site applicability.
- Implemented Google-based SEO and ad campaigns to meet budget specifications.
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Provided security maintenance and patching on website interface to maintain viability after launch.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Collaborated with marketing, representing web team to establish project goals, projections and milestones.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
Freelance Graphic Designer
Self-Employed
Nairobi
06.2017 - Current
- Applied knowledge of production to create high-quality images.
- Designed website layouts, templates, and unique branded looks.
- Met with customers to present mockups and collect information for adjustments.
- Completed final touches for projects such as images sizes and font selection.
- Developed creative design for print materials, brochures, banners, and signs.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Developed print materials such as brochures, banners and signs.
Sound Technician
Friends Church Langata
Nairobi
09.2016 - 12.2022
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
- Separated instruments, vocals and peripheral sounds and mixed during post-production stage.
- Performed sound quality checks and front-of-house mixing to maintain company sound system.
- Regulated volume level and sound quality during recording sessions.
- Recorded speech and music in digital formats.
- Prepared for recording sessions by selecting and setting up microphones.
- Mixed voices, music and taped sound effects for live performances and pre-recorded events.
- Prepared, packed and transported audio equipment for events and location shoots.
- Transformed video and audio recordings into digital formats for editing and archiving.
- Collaborated with producers and performers to determine and achieve desired sound for productions.
- Mixed and edited audio for live and recording events.
- Mixed and mastered vocal arrangements and music compositions,, and optimized songs, and albums.
- Operated and troubleshot sound systems for various events.
- Collaborated with artists, producers and engineers to create audio recordings.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Diploma - Sound Engineering
Africa Digital Media Institute
Nairobi, Kenya04.2024
Bachelor of Science - Electrical And Electronics Engineering
Technical University of Kenya
Nairobi, Kenya04.2024
Associate of Applied Science - Software Engineering
African Leadership X (ALX)
Nairobi, Kenya12.2023
Short Course Certification - Dante Networking
Dante Networking
Nairobi, Kenya03.2023
KCSE - Kenya Certificate of Secondary Education
A.T. Miller Shihokho Secondary School
Kakamega, Kenya11.2013
No Degree - KCSE
Chesamisi Boys High School
Bungoma, Kenya04.2012
Skills
- Media and Recording Options
- Tech Support
- Document Processing
- Component Replacements
- Computer Maintenance
- Technical Architecture
- Maintenance Requests
- Technical Presentations
- Leading Software Development Teams
- Database Management
Languages
Luhya
Native language
English
Advanced
C1
Kiswahili
Upper intermediate
B2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Technical Assistant
Alternative Justice Systems
10.2021 - Current
Freelance Web Developer
Self-Employed
06.2018 - Current
Freelance Graphic Designer
Self-Employed
06.2017 - Current
Sound Technician
Friends Church Langata
09.2016 - 12.2022
Diploma - Sound Engineering
Africa Digital Media Institute
Bachelor of Science - Electrical And Electronics Engineering
Technical University of Kenya
Associate of Applied Science - Software Engineering
African Leadership X (ALX)
Short Course Certification - Dante Networking
Dante Networking
KCSE - Kenya Certificate of Secondary Education
A.T. Miller Shihokho Secondary School
No Degree - KCSE
Chesamisi Boys High School
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