JOHN WAWERU WAKIRO
Nyahururu
Summary
To build a successful professional career by utilizing my technical knowledge, communication skills and work experience to contribute effectively to organizational goals while continuously developing my professional competencies.
A dedicated and results-oriented professional with a Diploma in Information Communication Technology (ICT) and hands-on experience in field operations, customer service, marketing and transport services. Demonstrates strong communication, leadership and organizational skills with the ability to work effectively in dynamic environments. Proven ability to support clients, manage operational tasks and contribute positively to organizational growth while maintaining professionalism and high service standards.
Overview
8
8
years of professional experience
Work History
Taxi Driver
Nkume Transport Services
Meru Town
04.2024 - 12.2024
- Provided safe and reliable transport services to customers
- Maintained vehicle cleanliness and ensured regular maintenance checks
- Managed passenger payments and maintained daily transport records
- Observed road safety rules and traffic regulations
- Delivered excellent customer service to passengers
Field Officer
Home Business Sacco
Kinamba Branch
06.2021 - 04.2024
- Assisted members with financial services and Sacco inquiries
- Performed teller responsibilities including deposits and withdrawals
- Conducted field visits to support and recruit Sacco members
- Facilitated communication between Sacco members and management
Marketing Officer / Reliever
Home Business Sacco
01.2020 - 06.2021
- Promoted Sacco financial products and services
- Recruited new members to the Sacco
- Reactivated dormant member accounts
- Participated in community marketing and awareness campaigns
- Maintained accurate membership and client records
Delivery Assistant
Nyahururu Soda Depot
Nyahururu
01.2017 - 09.2017
- Assisted in the distribution of soda products to retail outlets
- Ensured safe loading and unloading of products
- Maintained delivery records and supported stock management
- Ensured timely and accurate deliveries to customers
Education
Diploma - Information Communication Technology (ICT)
Mathenge Technical Training Institute
01.2021
Certificate - Computer Packages
Kwanjiku Polytechnic
01.2017
Kenya Certificate of Secondary Education - undefined
Brethren Secondary School
01.2016
Kenya Certificate of Primary Education - undefined
Kwanjiku Primary School
01.2011
Skills
- Excellent communication and interpersonal skills
- Leadership and team collaboration abilities
- Strong organizational and time management skills
- Customer service and relationship management
- Computer literacy (Microsoft Office and computer packages)
- Problem-solving and decision-making skills
- Food and beverage service
- Customer service and guest relations
- Table setting and dining area management
- Communication and teamwork
- Time management
- Hospitality hygiene and safety
Languages
English
Kiswahili
Timeline
Taxi Driver
Nkume Transport Services
04.2024 - 12.2024
Field Officer
Home Business Sacco
06.2021 - 04.2024
Marketing Officer / Reliever
Home Business Sacco
01.2020 - 06.2021
Delivery Assistant
Nyahururu Soda Depot
01.2017 - 09.2017
Diploma - Information Communication Technology (ICT)
Mathenge Technical Training Institute
Certificate - Computer Packages
Kwanjiku Polytechnic
Kenya Certificate of Secondary Education - undefined
Brethren Secondary School
Kenya Certificate of Primary Education - undefined
Kwanjiku Primary School