John Ndirangu Kuria
Retail And Supply Chain Management Professional
Nairobi
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Equipped with strong problem-solving abilities, willingness to learn,and ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Store Branch Lead
Jaza -Discounter Supermarket
02.2024 - Current
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Managed recruiting and selection process for branch in addition to participating in selection process for future branch bankers and leaders.
- Resolved escalated customer and associate issues and counseled associates.
- Maintained relationships with business partners to assist customers with complex financial needs.
- Implemented effective marketing strategies to promote branch services and attract new customers.
- Enhanced branch operations by streamlining processes and implementing new technologies.
- Collaborated closely with other departments for efficient problem-solving and cross-functional teamwork.
- Completed daily logs for management review.
- Trained and supervised employees on office policies and procedures.
- Served as corporate liaison for finance, IT, and marketing departments.
Receiving Manager
Monoprix Hypermarket
01.2022 - 01.2024
- Gathered and processed merchandise returns.
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Reduced product damage by establishing thorough inspection procedures during the receiving process.
- Managed inbound receiving departments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Implemented quality control measures throughout the receiving process to ensure merchandise met company standards upon arrival.
- Coordinated logistics operations including scheduling truck deliveries and managing dock appointments efficiently.
- Documented safety action plans, quality initiatives and team performance into computer system.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
Warehouse Assistant Manager
Fireside Telecommunication
01.2020 - 12.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
Inventory Control Lead
Shoprite Checkers
02.2019 - 11.2019
- Contributed significantly to company''s efforts toward sustainability by developing strategies for reusing or recycling obsolete or damaged items when possible.
- Ensured proper documentation of all incoming shipments by verifying packing slips against purchase orders before updating the database accordingly.
- Streamlined warehouse processes for increased efficiency by implementing new inventory control systems and procedures.
- Implemented barcoding system to streamline receiving process, improving overall efficiency in updating warehouse records accurately and promptly.
- Reduced product loss with thorough tracking of inventory movement, ensuring proper storage conditions, and minimizing spoilage.
Education
Diploma - Supply Chain Management
Alison University
E-Learning 04.2001 -
Skills
Team management
Operations management
Sales leadership
Teamwork
Problem-solving
Decision-making
Adaptability and flexibility
Organizational skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 30 staff members.
Timeline
Store Branch Lead
Jaza -Discounter Supermarket
02.2024 - Current
Receiving Manager
Monoprix Hypermarket
01.2022 - 01.2024
Warehouse Assistant Manager
Fireside Telecommunication
01.2020 - 12.2021
Inventory Control Lead
Shoprite Checkers
02.2019 - 11.2019
Diploma - Supply Chain Management
Alison University
04.2001 -
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