Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Personal Information
Timeline
Generic

JOHN MWANGI WACHIRA

Maasai Mara Wilderness Lodge

Summary

OBJECTIVES Develop better customer relationship To harness and utilize range skills to full capacity

PERSONAL PROFILE NATIONALITY : Kenyan DATE OF BIRTH : 24th July 1984 MARITAL STATUS : Single CURRENT LOCATION : Emayian luxury camp SEX : Male

Professional in food and beverage industry with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring quality, and driving customer satisfaction. Known for reliability and adaptability in meeting changing needs. Skilled in inventory control, staff training, and cost management.

Overview

16
16
years of professional experience

Work History

Food and Beverage Manager

EMAYIAN LUXURY CAMP
03.2018 - Current
  • Manage inventory effectively, reducing waste and optimizing stock levels.
  • Resolve customer complaints involving food or beverage quality and service.
  • Develop staff training programs to enhance service skills and increase overall efficiency.
  • Maintain highest standards for beverage quality and service.
  • Assist in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
  • Collaborate with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
  • Develop comprehensive waste reduction program, significantly decreasing costs and contributing to sustainability goals.

Food And Beverage Manager/ Mixiologist

Maasai Mara Wilderness Lodge
06.2014 - 02.2018
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Maintained highest standards for beverage quality and service.
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
  • Improved customer satisfaction by implementing innovative food and beverage menu options.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.

Mixology/Barman

Aqueous Mobile Cocktail Bar
01.2012 - 03.2014

Waiter

Aqueous Mobile Cocktail Bar
06.2011 - 12.2011

Waiter

Kirimara Springs Hotel
08.2008 - 11.2008

Education

Diploma - food and beverage management

Friends College Kaimosi
11.2007

Kenya Certificate Of Secondary Education -

Ngenia Secondary School
01.2003

Kenya Certificate Of Primary Education -

Ngenia Primary School
01.1999

Skills

  • Food and beverage operations
  • Cost control
  • Menu development
  • Wine pairing
  • Food presentation
  • Service delivery management
  • Hygiene regulations
  • Labor management
  • Sanitation standards
  • Allergy management

References

  • Mr. Brian Owango, Aqueous Bar, +254721986873
  • Miss Caroline, Sucaar Restaurant, +254 733860638
  • Caren Jerop, Supervisor, Kenya School Of Monetary Studies, +254721639651

Hobbies and Interests

  • Travelling
  • Listening to music
  • Watching movies

Personal Information

  • Date of Birth: 07/24/84
  • Gender: Male
  • Nationality: Kenyan
  • Marital Status: Single

Timeline

Food and Beverage Manager

EMAYIAN LUXURY CAMP
03.2018 - Current

Food And Beverage Manager/ Mixiologist

Maasai Mara Wilderness Lodge
06.2014 - 02.2018

Mixology/Barman

Aqueous Mobile Cocktail Bar
01.2012 - 03.2014

Waiter

Aqueous Mobile Cocktail Bar
06.2011 - 12.2011

Waiter

Kirimara Springs Hotel
08.2008 - 11.2008

Kenya Certificate Of Secondary Education -

Ngenia Secondary School

Kenya Certificate Of Primary Education -

Ngenia Primary School

Diploma - food and beverage management

Friends College Kaimosi

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JOHN MWANGI WACHIRA