Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

JOHN MUROKI

Nairobi

Summary

Dynamic service waiter with a proven track record at Java House Africa, excelling in customer service and menu knowledge. Expertly coordinated food and beverage orders, ensuring timely delivery and enhancing guest satisfaction. Skilled in complaint resolution, consistently creating memorable dining experiences in fast-paced environments.

Service-oriented professional with background in food and beverage industry. Have proven track record of enhancing customer experience through superior service, while maintaining high standards of cleanliness and presentation. Strengths include communication skills, time management, and ability to handle high pressure situations. Past work has demonstrated positive impact on overall business success through consistent delivery of exceptional service.

Efficient Service Waiter known for high productivity and completing tasks swiftly. Specialized in customer service, order accuracy, and effective communication. Excel at time management, problem-solving, and adaptability to ensure guest satisfaction in fast-paced environments.

Self-motivated and dependable professional offering many years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders, and general inquiries. Career history achieving high performance with minimal supervision.

Overview

3
3
years of professional experience
2023
2023
years of post-secondary education

Work History

Service Waiter

Java house africa
Nairobi
08.2023 - Current
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Assisted in menu recommendations and answered customer inquiries effectively.
  • Coordinated food and beverage orders for timely service to guests.

Service Waiter

Mums hotel
Kikuyu
01.2023 - 08.2023
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Assisted in menu recommendations and answered customer inquiries effectively.
  • Coordinated food and beverage orders for timely service to guests.
  • Maintained cleanliness of dining area to enhance guest experience.

Education

FARASI LANE HIGHSCHOOL
Nairobi, Kenya

Skills

  • Customer service
  • Menu knowledge
  • Order coordination
  • Complaint resolution

Languages

English
First Language
Swahili
Beginner (A1)
A1

References

References available upon request.

Timeline

Service Waiter

Java house africa
08.2023 - Current

Service Waiter

Mums hotel
01.2023 - 08.2023

FARASI LANE HIGHSCHOOL
JOHN MUROKI