Summary
Overview
Work History
Education
Skills
Tel
Description
References
Personal Information
Timeline
Hi, I’m

John Mungai Mugure

Agricultural Biotechnologist
Uasin Gishu
John Mungai Mugure

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2025
years of professional experience
26
years of post-secondary education

Work History

PlantVillage

Biochar Account Manager
06.2024 - Current

Job overview

  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.

Capital Gas Depot

Salesperson
2 2015 - 8 2015

Job overview

  • Taking up the stock, keeping records, marketing the business, promoting the sales, and ensuring customer-focused and friendly environment always at the workplace
  • I gained vast skills in the sales sector, improved on my communication skills (both inter and intra-personal skills), developed an amicable sense of independent-sound decision making, gained more internal toughness to help me cope in harsh and various dynamic working environments
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

PlantVillage

Research and Agronomic Project Intern
06.2023 - 05.2024

Job overview

  • Collaborated with multidisciplinary teams to drive project progress and achieve milestones.
  • Conducted soil samples for analysis to determine future crop placement.
  • Performed extensive literature reviews on emerging trends in agronomy, ensuring up-to-date knowledge of industry advancements was applied during internships projects.
  • Developed comprehensive record-keeping systems that streamlined project documentation processes while ensuring accuracy in reporting results.
  • Assisted farmers in diversifying their cropping systems, utilizing cover crops and rotation planning for long-term soil health benefits.
  • Provided valuable insights on crop management strategies, leading to higher profitability for farmers.
  • Conducted field assessments to monitor the impact of climate change on agricultural production patterns, informing adaptive strategies for future planning efforts.
  • Analyzed pesticide efficacy rates against common pests, recommending appropriate alternatives when needed for improved pest control outcomes.
  • Enabled smart farming solutions by integrating technology into daily operations, such as remote sensing tools or precision agriculture techniques.

Piem Farm

Farm Manager
07.2021 - 12.2021

Job overview

  • Overseeing all functions of the farm and delegate tasks to workers to ensure daily operations run smoothly
  • Managing pricing and sales of all produce by establishing relationships with clients
  • Resolving problems that arise throughout processes including planting, harvesting, managing equipment, and selling produce to clients
  • Overseeing selection and purchase of routine supplies
  • Working with the owner to determine farm needs
  • Protecting operational interests by inspecting crops daily to determine appropriate selection of pesticides and fertilizers
  • Led team of skilled and unskilled farm personnel.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.

Private Employers

Student Facilitator
04.2020 - 06.2021

Job overview

  • I taught, and coached students in their studies both at home during the pandemic, and at school.
  • Major Subjects: Mathematics, Sciences and Languages.
  • Developed strong rapport with students, leading to higher levels of participation during class sessions.
  • Fostered a positive learning environment by maintaining open communication with students, parents, and staff.
  • Provided constructive feedback to students regarding their work, motivating them towards continuous improvement.
  • Organized extracurricular activities for students, promoting social interaction outside of the classroom setting.

KIMS Dishes Hotel

Manager of Operations
10.2019 - 03.2020

Job overview

  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
  • Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.

Kenya Agricultural & Livestock Research Organization (KALRO-Kandara)

Industrial Attachment
09.2018 - 11.2018

Job overview

  • Oversaw daily operations, ensuring timely completion of tasks and adherence to standard operating procedures.
  • Increased efficiency of resource utilization by regularly assessing equipment needs and availability.
  • Maintained high levels of morale among team members through consistent recognition and feedback.
  • Conducted comprehensive literature reviews to identify knowledge gaps and inform future studies.
  • Enhanced research quality by implementing rigorous methodologies and data analysis techniques.
  • Maintained accurate records of experimental procedures, observations, and findings for transparent reporting of results in publications.
  • Facilitated strong communication among team members through regular meetings, progress reports, and open channels of dialogue.

Amani Self-Help Group

Office Administrator of Accounts
05.2017 - 12.2017

Job overview


  • Reduced operational costs with thorough budget management and expense tracking.
  • Served as a liaison between departments facilitating effective inter-departmental communication collaboration problem resolution.
  • Provided exceptional customer service resolving client inquiries concerns with professionalism empathy ensuring satisfaction retention.
  • Coordinated travel arrangements for executive staff members, securing cost-effective accommodations and transportation options.
  • Conducted regular audits of office procedures to identify areas for improvement, implementing changes as needed to maintain compliance with industry standards and best practices.
  • Streamlined office operations by implementing efficient filing systems and organizing digital databases.
  • Utilized advanced knowledge of Microsoft Office Suite applications to create professional documents reports spreadsheets streamlining daily tasks.

Education

Moi University
Eldoret, Uasin Gishu, Kenya

Bachelor of Science from Agricultural Biotechnology
05.2015 - 12.2019

University Overview

  • Degree Awarded with First Class Honors

Thika High School
Thika, Kiambu, Kenya

GED
04.2001 - 11.2014

University Overview

  • Captain of health and environment.
  • Member of agriculture and science Club.
  • Completed Coursework: KCSE Certificate, 2014.


Manunga Primary School
Nyandarua, Nyandarua District, Kenya

GED
04.2003 - 12.2010

University Overview

  • Completed Coursework: KCPE Certificate, 2010.

Skills

Team building

Tel

+254714084263

Description

I am an accomplished agronomist and account manager with a strong foundation in agricultural biotechnology, bringing a unique blend of technical expertise and client-focused service. With hands-on experience in crop management, soil health optimization, and the application of cutting-edge biotechnological solutions, I have successfully delivered tailored solutions that improve agricultural productivity and sustainability. My background in agricultural research and development, combined with my ability to manage client relationships and drive sales growth, has enabled me to bridge the gap between scientific innovation and practical, on-the-ground results.

With experience as an agronomist, I’ve worked closely with farmers and industry professionals to provide strategic guidance on soil management, crop rotation, pest control, and nutrient optimization, using both traditional methods and advanced biotechnologies. As an account manager, I’ve developed strong client relationships, negotiated contracts, and delivered value-added services aligned with agricultural goals. My expertise includes utilizing new technologies, precision farming, and sustainable innovations to enhance yields, reduce costs, and promote sustainability, while effectively translating complex scientific concepts into actionable insights to help clients stay ahead of industry trends.

I am passionate about advancing agricultural practices, driving operational efficiency, and promoting environmentally sustainable solutions within the industry. My combination of scientific acumen, business development experience, and a customer-centric approach makes me an ideal candidate for roles that require a deep understanding of agriculture, technology, and customer needs.

References

  • Mercyline Tsuma; Associate Director at PlantVillage Kenya Limited; +254 708628345; mercylinetsuma@plantvillage.ke
  • Tracyline Jayo; Crop Pathologist/Research Associate at PlantVillage Kenya Limited; +254 706300711; tracyjayo@gmail.com
  • Leshira Lempere; Administrative Officer for School of Agriculture and Natural Resources Moi University; +254 712160884; lemperewill@gmail.com
  • Kevin Muigai; Extension Officer at PlantVillage Kenya Limited; +254 798963974; muigaimwangi20@gmail.com.

Personal Information

  • Age: 28
  • Nationality: Kenyan

Timeline

Biochar Account Manager

PlantVillage
06.2024 - Current

Research and Agronomic Project Intern

PlantVillage
06.2023 - 05.2024

Farm Manager

Piem Farm
07.2021 - 12.2021

Student Facilitator

Private Employers
04.2020 - 06.2021

Manager of Operations

KIMS Dishes Hotel
10.2019 - 03.2020

Industrial Attachment

Kenya Agricultural & Livestock Research Organization (KALRO-Kandara)
09.2018 - 11.2018

Office Administrator of Accounts

Amani Self-Help Group
05.2017 - 12.2017

Moi University

Bachelor of Science from Agricultural Biotechnology
05.2015 - 12.2019

Manunga Primary School

GED
04.2003 - 12.2010

Thika High School

GED
04.2001 - 11.2014

Salesperson

Capital Gas Depot
2 2015 - 8 2015
John Mungai MugureAgricultural Biotechnologist