Results-driven Sales and Business Development Leader with 10+ years of experience driving revenue growth, pipeline conversion, telesales performance, and operational excellence within financial services and customer acquisition environments. Proven track record leading high-volume outbound sales operations, managing conversion-focused teams, and exceeding commercial targets through disciplined pipeline management and coaching-driven leadership. Experienced in phone-based conversion sales, inquiry-to-close management, CRM pipeline oversight, objection handling, customer retention, and team performance optimization. Demonstrated success improving portfolio quality, increasing collections efficiency, mentoring high-performing sales teams, and implementing sales processes that improve conversion rates, productivity, and customer engagement. Adept at operating in fast-paced, KPI-driven environments with a strong focus on forecasting accuracy, sales cadence management, and conversion accountability.