JOHN GIKUNDI
General Operative - Ready to Relocate
NYERI
Summary
Dynamic professional with a proven track record at Kenya Unilever Tea Kenya, enhancing production efficiency and ensuring safety compliance. Skilled in equipment maintenance and troubleshooting, I excel in process optimization and effective communication, driving significant improvements in operational performance and reducing downtime. Committed to delivering exceptional results in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technical Support, Cashier, Utility Maintenance, Packing & Sorting
CHIENI SUPERMARKET
01.2023 - 01.2025
- Reduced equipment downtime by 30% through proactive maintenance and rapid response to breakdowns.
- Diagnosed and repaired faulty trolleys, hinges, fans, and lighting units.
- Conducted regular inspections on refrigeration and cold storage systems to maintain food safety standards.
- Installed functional shelving and restored customer-facing utilities quickly, improving customer satisfaction.
- Maintained tool inventory and ensured 24/7 availability for minor emergencies.
- Supported external technicians, reducing outsourced service costs.
Factory Machine Operator - Production
KENYA UNILEVER TEA KENYA (UTKL)
12.2020 - 12.2022
- Improved line efficiency by ensuring machinery ran uninterrupted for over 90% of shifts.
- Maintained tea dryers, sorting conveyors, and pipe fittings to support uninterrupted operations.
- Oiled moving parts and aligned conveyor belts to prevent mechanical wear.
- Flagged potential hazards early, contributing to a safer factory floor.
- Collaborated in factory shutdown maintenance plans to reduce post-startup issues.
- Participated in routine inspections, enhancing compliance with production quality standards.
Mechanical Maintenance Technician - Internship
NYEWASCO - NYERI PLANT
01.2019 - 09.2020
- Contributed to a 20% drop in emergency stoppages through systematic lubrication and real-time fault reporting.
- Maintained bottling machines and assisted in fault diagnosis on the production line.
- Performed timely part replacements and alignment checks to maintain optimal output.
- Accurately updated service logs, aiding long-term maintenance tracking.
- Ensured machines met hygiene protocols in line with food safety regulations.
- Supported retooling efforts during production line reconfiguration.
Production, Sorting & Packing
CHINGA TEA FACTORY
01.2016 - 01.2017
- Streamlined material use, contributing to a 15% reduction in waste during operations.
- Handled CTC, Rotor Vane, FUM, Sorting, Boiler, and Generator operations.
- Balancing polyphenols ration to produce tasteful and quality tea.
- Control or moisture content thus ensuring that processed tea did no develop molds.
- Assisted in weekly preventive maintenance routines and daily machine care.
- Sharpened CTC rollers and operated lathe machines under supervision.
- Carried out ductwork and welding for ventilation repair and fabrication tasks.
- Assisted in inventory tracking and ensured timely restocking.
- Lifted and arranged heavy packaging units as part of a team while following health and safety standards.
Education
BSc. - Mechanical Engineering
Dedan Kimathi University of Technology
Kenya01.2016
High School Diploma -
Matunda Secondary School
Kenya01.2010
Skills
- Excellent Computer Operator
- Food Processing Machinery
- Inventory Management
- Store Management Packing Sorting
- Assembly Line Operations
- Welding &Fabrication
- Technical Reporting Documentation
- Equipment maintenance
- Safety compliance
- Machine operation
- Troubleshooting techniques
- Preventive maintenance
- Inventory management
- Quality control
- Customer service
- Team collaboration
- Technical documentation
- Process optimization
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Technical support background
- Desktop technical support
- Delivering technical support
- Customer technical support
- In-field technical support
- Remote technical support
- AV technical support
- Technical support understanding
- Management team support
- Marketing support
- Farmer support
- Production support
- Workflow support
- Mechanic support
- Ongoing client support
- Technical problem resolution
Certification
LinkedIn Learning, 01/01/25, 04/30/25, Cisco Certified Support Technician - Network Fundamentals, Operations Management Foundations, Corporate Finance Foundations, Negotiation Foundations, Resilience Skills to Navigate Disruption, Middle Management Transition
Volunteer Experience
Community-Based School - Nyeri County, Kenya, Volunteer Teacher, 01/01/15, 05/31/25, Taught Mathematics, Kiswahili, and English to adult learners, boosting literacy and communication., Created interactive lesson plans and simplified materials for learners., Supported school upkeep and organized learning events.
References
Available upon request
Languages
- English, Fluent
- Kiswahili, Fluent
Personal Information
Relocation: Open to relocate
Languages
Swahili
First Language
English
Upper Intermediate (B2)
B2
Personal Statement
Willing to Work, Ready to Prove Myself
I am a hardworking, hands-on professional ready to relocate and take on any role that matches my skills. I only ask for a chance to prove myself. Though I may be a stranger, I bring dedication, honesty, and a strong work ethic.
References
References available upon request.
Timeline
Technical Support, Cashier, Utility Maintenance, Packing & Sorting
CHIENI SUPERMARKET
01.2023 - 01.2025
Factory Machine Operator - Production
KENYA UNILEVER TEA KENYA (UTKL)
12.2020 - 12.2022
Mechanical Maintenance Technician - Internship
NYEWASCO - NYERI PLANT
01.2019 - 09.2020
Production, Sorting & Packing
CHINGA TEA FACTORY
01.2016 - 01.2017
BSc. - Mechanical Engineering
Dedan Kimathi University of Technology
High School Diploma -
Matunda Secondary School
Similar Profiles
Micheal WamaeMicheal Wamae
Assistant storekeeper at chieni supermarketAssistant storekeeper at chieni supermarket
Jaelys CascajoJaelys Cascajo
Customer Service Cashier at Winn Dixie Supermarket/Milam's SupermarketCustomer Service Cashier at Winn Dixie Supermarket/Milam's Supermarket
Valen Joy MarfilValen Joy Marfil
Sales Auditor at Grand Union Supermarket, Inc. (South Supermarket)Sales Auditor at Grand Union Supermarket, Inc. (South Supermarket)
Fredrick M. MwangiFredrick M. Mwangi
Causual Worker at medatech companyCausual Worker at medatech company
Agatha Wangari KihiuAgatha Wangari Kihiu
Consultant paediatrician at Nyeri County Training and referral HospitalConsultant paediatrician at Nyeri County Training and referral Hospital