JOEL WAALS WALGWE
Sales And Operations
Summary
I am go getter and a quick leaner with attributes that can define me best as an industrious, high productive, motivated and a team player. Besides, I am well organized, time cautious and a results oriented person. In the recent past, I have developed a diverse set of qualities and skills in problem solving and team management which I believe can help add value to any organization. It is in this regards that I've always loved working alongside other talented like minded individuals who are willing to achieve great things for their employers. Finally, when tasked with any responsibility, I always take full ownership of difficult challenges whenever they occur.
Overview
10
10
years of professional experience
3
3
Languages
Work History
1. Assistant Sales and Operations Manager
Zanifu Limited
02.2021 - Current
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Made timely disbursement and handled all disbursement issues.
- Managed VSMs and company float
- Made ti
2. Lecturer
East African Institute of Certified Studies EAICS
01.2019 - 03.2020
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
- Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
- Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
- Conducted individual research projects to actively contribute to institution's research work.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Enhanced student comprehension by utilizing diverse teaching methodologies and techniques.
- Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
- Improved learning outcomes with well-structured lesson plans and clear learning objectives.
- Facilitated student-led conferences to encourage ownership of learning and peer-to-peer education.
- Assessed students' progress and provided feedback to enhance learning.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
- Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
- Taught diverse student population by employing various learning styles and abilities.
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
- Built strong rapport with students through class discussions and academic advisement.
3. Sales Officer - Intern
Jubilee Insurance
09.2015 - 06.2016
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about insurance.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
Education
Bachelor of Science - Actuarial science option
Kenyatta University, School of Business
Nairobi, Nairobi Province 04.2001 -
High School Diploma -
Maranda High School
Bondo, Siaya District 04.2001 -
Primary Education
Siaya Central Primary School
Siaya, Siaya District 04.2001 -
Skills
- Operations management
- Problem-solving
- Customer service
- Performance monitoring
- Team leadership
- Data analysis
- Management
- Financial management
- Staff training
- Operations oversight
References
- Sebastian Kilimo Mithika C.E.O Zanifu Ltd +254722155481
- Nicholas Gichohi Maimba Sales Manager Zanifu Ltd +254710782364
- Richard Oketch Okello Former Sales Manager Zanifu +254706131940
- Alfred Ochieng' Okello Senior Lecturer EAICS +254725434500
- Boaz Owino Former Principal Maranda High School +254711298338
Hobbies and Interests
- Reading
- Swimming
- Watching Movies
- Wild/nature visits and scenic travelling.
- Active participator in community outreach programs.
Timeline
1. Assistant Sales and Operations Manager
Zanifu Limited
02.2021 - Current
2. Lecturer
East African Institute of Certified Studies EAICS
01.2019 - 03.2020
3. Sales Officer - Intern
Jubilee Insurance
09.2015 - 06.2016
Bachelor of Science - Actuarial science option
Kenyatta University, School of Business
04.2001 -
High School Diploma -
Maranda High School
04.2001 -
Primary Education
Siaya Central Primary School
04.2001 -
Similar Profiles
Azhar ShaikhAzhar Shaikh
Credit Manager at Tata Capital Limited (Tata Motors Finance Limited Merged with Tata Capital Limited)Credit Manager at Tata Capital Limited (Tata Motors Finance Limited Merged with Tata Capital Limited)
Mayank PareekMayank Pareek
Sap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private LimitedSap Hana Module User, Oracle ERP User at Adarsh Marketing, Asian Paints Limited ,Berger Paints India Limited, JSW Paints Private Limited
KOJO HASTINGSKOJO HASTINGS
CEO at Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana LimitedCEO at Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana Limited
Andre OsbornAndre Osborn
<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)<ul><li>Directed 5 locations generating $14.5M+ in annual sales.</li><li>Delivered highest company metrics, with measurable gains over previous years:</li><li>Top 2 highest grossing stores ($4.3M and $3.8M)</li><li>Gross margin: 48.7%, a 6% improvement over prior year</li><li>Net income: $2.5M; EBITDA: 17.2%, up 4.5% year-over-year</li><li>Oversaw recruiting, development, and coaching for 30+ managers and team leaders.</li><li>Implemented district-wide retention strategy, reducing turnover significantly.</li><li>Ensured all units passed federal/state audits and maintained 100% compliance.</li><li>Mentored future leaders, facilitating internal promotions and long-term career growth, including 1 General Manager promoted to District Manager, 3 Assistant General Managers promoted to General Managers in other districts, and 4 Shift Leads advanced to AGM roles.</li><li>Partnered with local schools to provide food during sporting events and teacher appreciation days.</li><li>Launched community-focused promotions including free breakfast sandwiches for educators and 5% lunch discounts for local hospital nurses.</li><li>Maintained an average Wendy’s Done Right Visit (WDRV) score of 96 across all locations.</li><li>Achieved an average score of 95 on ECO/FSA food safety assessments with zero critical violations across the district.</li></ul> at Wendy’s (Arizona Restaurant Co. LLC)
Joywin J DsouzaJoywin J Dsouza
Operations Manager 1/ Operations Associate Manager at Wells Fargo International Pvt ltdOperations Manager 1/ Operations Associate Manager at Wells Fargo International Pvt ltd