Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
References
Generic
Joel Mwanzi

Joel Mwanzi

Nairobi

Summary

With over six years’ experience in humanitarian project management, I have specialized in managing complex USRAP pipelines at CWS/RSC Africa, where I led special caseloads, conducted prescreening and USCIS support, delivered cultural orientation, and ensured data quality and compliance within the START system. Currently, as WASH Officer at Peace Winds Japan, I lead teams in designing and implementing WASH infrastructure and community engagement in humanitarian settings. I combine strong technical skills with program leadership, supported by proficiency in data analysis tools and collaboration with key stakeholders like UNHCR and IOM.

Overview

8
8
years of professional experience
1
1
Certification

Work History

WASH Officer

Peace Winds Japan (PWJ)
04.2025 - Current
  • Led WASH team operations, coordinating Public Health Engineers and Hygiene Promoters.
  • Designed and implemented WASH infrastructure projects aligned with humanitarian standards.
  • Conducted hygiene promotion campaigns and facilitated community engagement.
  • Oversaw procurement, prepared BoQs, and supervised contractors.
  • Monitored project progress and contributed to donor reporting and sector coordination.
  • Delivered training on WASH protocols, gender-sensitive programming, and emergency response.
  • Represented PWJ in WASH cluster meetings and collaborated with UNHCR, IOM, and local authorities.
  • Ensure constant supply of clean water in refugee camps

Senior Case Processing Assistant - Special Caseloads (SCPA)

CWS/RSC Africa
08.2024 - 04.2025
  • Processed special refugee cases including FTJ-R, AOR, Expedite, and Minor cases.
  • Coordinated with UNHCR, IOM, RefugePoint, and HIAS on BIDs and BIAs.
  • Tracked refugee case progression using START, Power BI, Tableau, and Dot Walking.
  • Delivered trauma recovery support and cultural orientation for GBV survivors.
  • Provided training on refugee protection tools and case management.

Caseworker

CWS/RSC Africa
01.2022 - 08.2024
  • Conducted interviews and managed USRAP refugee processing across sub-Saharan Africa.
  • Applied data analysis and machine learning to optimize case filtering and prioritization.
  • Partnered with UNHCR and IOM to improve resettlement conditions and protection.

Corporate Social Responsibility (CSR) Officer

Devki Group of Companies
01.2019 - 12.2021
  • Led CSR project teams and facilitated Agile sprint meetings.
  • Managed KANBAN-controlled backlog for project tracking.
  • Designed and executed CSR initiatives aligned with business goals.
  • Built stakeholder relationships for community outreach.

CSR Intern

Devki Group of Companies
01.2018 - 01.2019
  • Supported CSR program execution and community-focused projects.

Education

Bachelor of Arts - Development Studies (Project Management Option)

Management University of Africa
11.2021

Associate Degree - Electrical & Electronics Engineering

Machakos University
12.2013

Skills

  • Refugee Case Management & USRAP Processing
  • Data Analysis (Python, SQL, Power BI, Tableau)
  • Gender-Based Violence (GBV) Protection
  • Stakeholder Engagement (UNHCR, IOM, PRM, HIAS)
  • Global Diplomacy & International Relations
  • WASH Program Design & Implementation
  • Project Leadership & Agile Methodologies
  • Cultural Orientation & Resilience Programming
  • Machine Learning & Dot Walking in START

Certification

  • PMP - Project Management Professional
  • Cyber Security Awareness
  • Data Analysis & Visualization (Power BI, Excel, Tableau)
  • Python for Data Science
  • Machine Learning & AI Fundamentals
  • SQL for Data Management
  • Refugees in the 21st Century
  • Global Diplomacy
  • Disaster Displacement
  • Cash for Work in Refugee Camps

Languages

English - C2 (Proficient)
Kiswahili - C2 (Bilingual)
French - A2 (Elementary)

Timeline

WASH Officer

Peace Winds Japan (PWJ)
04.2025 - Current

Senior Case Processing Assistant - Special Caseloads (SCPA)

CWS/RSC Africa
08.2024 - 04.2025

Caseworker

CWS/RSC Africa
01.2022 - 08.2024

Corporate Social Responsibility (CSR) Officer

Devki Group of Companies
01.2019 - 12.2021

CSR Intern

Devki Group of Companies
01.2018 - 01.2019

Associate Degree - Electrical & Electronics Engineering

Machakos University

Bachelor of Arts - Development Studies (Project Management Option)

Management University of Africa

References

Leah, Murabu, Operations Manager, 0720101110, leahmurabu@gmail.com

David Arakaza, Out Processing Manager, USRAP, CWS/RSC Africa – darakaza@cwsafrica.org

Hillary Nzioki, Resettlement Supervisor, USRAP, CWS/RSC Africa –hillarynzioki@gmail.com

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Joel Mwanzi