Joel Barrack
Summary
Dedicated and skilled IT professional with a strong foundation in IT support, network administration, and software testing. Proven track record in implementing robust data security measures, resolving complex technical issues, and leading successful software testing projects. Currently enhancing expertise through pursuit of a BSc in Information Technology and holding a CompTIA Security+ certification. Seeking a Cyber Security role to leverage my qualifications, practical experience, and ongoing education to enhance organizational security and gain valuable industry experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support and Data Management (Contract)
Safaricom Sacco Ltd
09.2023 - 01.2024
- Conducted comprehensive data cleanup operations to ensure the accuracy and integrity of company records.
- Provided dedicated IT support, troubleshooting technical issues and assisting end-users with various IT-related concerns.
- Collaborated with team members to streamline data management processes and enhance system efficiency.
- Ensured data security and compliance with company policies through regular audits and updates.
Software Tester and Training
Netrix Business Systems
03.2020 - 08.2022
- Led a team in the successful completion of software testing and documentation for an Election and Candidate Registration Management system
- Acted as a bridge between developers and end-users, facilitating requirements gathering for smoother project delivery
- Conducted user acceptance training sessions for key stakeholders and end-users.
Education
Bachelor of Science - Information Technology
Jomo Kenyatta University of Agriculture And Technology
05.2026
Diploma, Information Technology -
Jomo Kenyatta University of Agriculture and Technology
04.2024
Skills
- Vulnerability Management
- Cyber Threat Intelligence
- Network Administration / Network Security
Certification
- CompTIA Security+
- Preparing for CEH (Certified Ethical Hacker) Exam
Timeline
IT Support and Data Management (Contract)
Safaricom Sacco Ltd
09.2023 - 01.2024
Software Tester and Training
Netrix Business Systems
03.2020 - 08.2022
Bachelor of Science - Information Technology
Jomo Kenyatta University of Agriculture And Technology
Diploma, Information Technology -
Jomo Kenyatta University of Agriculture and Technology