Jochebed Kamau
BUSINESS INFORMATION TECHNOLOGY EXPERT
NAIROBI
Summary
A dynamic business IT Specialist, committed to optimizing systems performance for reduced operational costs and streamlined workflows. My capability lies in simplifying complex topics and processes to make technical interactions less intimidating for average users.
I have 8 years of work experience within various sectors i.e Investment and Portfolio Management, Manufacturing, Imports and Exports Real-Estate, Agri-Business and Energy.
My performance for different roles and responsibilities has been exemplary, with my critical success areas being;
Enhancing operations through information systems solutions.
Transforming the processes and operational procedures.
I maintain high professional engagements with the top management in driving decision-making and achieving the overall vision of the organization.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
2
2
Languages
Work History
SYSTEM ANALYST DEVELOPER
FURAIA APPLICATIONS LTD
NAIROBI, NAIROBI
01.2021 - Current
- Working hand in hand with my team at Furaia Applications Ltd in developing a table ordering app(Furaia App) that integrates POSs and has an inbuilt capacity for loyalty and payments, set to be released in 2022.
- Present business leaders with ROI estimations to drive project planning.
- Research and adopt new technologies to add value to existing offerings while providing recommendations regarding new hardware and software to keep IT infrastructure up to date.
- Enhance interfaces to promote better functionality for users.
- Provide backup and assistance for administration of physical and virtual server infrastructure and storage area networks.
- Design, document and implement database solutions to support web applications.
- Using interpersonal and communication skills in interactions, enriching team collaboration, customer relationships on the Furaia app development project.
- Document software development methodologies in technical manuals to be used by IT personnel in future projects.
- Supervise work of programmers, designers and technicians to monitor performance against targets.
- Contribute ideas and suggestions in team meetings and deliver updates on deadlines, designs and enhancements.
- Translate technical concepts and information into terms parties could easily comprehend.
STRATEGY AND INNOVATION
KEROCHE BREWERIES
NAIVASHA, NAIVASHA
06.2018 - 08.2020
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Identified issues, analyzed information and provided solutions to problems.
- The S&I team in conjunction with the ICT team, were in the initial stages of creating two valuable systems to the company. A Supply Chain Management System(SCM) to help streamline the company’s operations straight from production to sales, and a Business Insight System(BI) to help with forecasting and real-time insight on the status of the company.
- Moving client and distributor data from spreadsheets to a new and available CRM system, developed by the S&I team.
- Boosted accountability and growth by enhancing processes based on performance reporting, benchmarks and objectives.
- Aided senior leadership during executive decision-making process by generating daily reports extracted from the CRM to recommend corrective actions and improvements.
- Worked with users to determine areas of technology in need of improved usability.
EXECUTIVE ASSISTANT AND ICT ASSISTANT
NABO CAPITAL- CENTUM INVESTMENTS
NAIROBI, NAIROBI
06.2015 - 12.2017
- Successfully initiated and implemented a Customer Relationship Management System after identifying a problem with the conversion of potential clients to actual clients by the sales team. The system changed the existing processes to improve the accuracy, efficiency and responsiveness of customer service department with the goal of generating more revenue.
- Monitored website traffic and pulled Google Analytics to provide data to marketing staff for evaluation. I was also responsible for updating and maintaining the company website, with the aim of turning it into a functioning marketing tool.
- As part of the Business Operations department, I distributed weekly market commentaries to over 1500 recipients via the Google mail merge Platform and reconciled client accounts. I sent out portfolio appraisals and statements to these clients every month.
- Created appropriate documentation for members of the board and senior leadership before meetings. Composed internal memos and external correspondence for senior management, and reviewed all documentation to eliminate errors.
- Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations for the MD and top managers.
- After a few months of in-house training, I served as a Portfolio Assistant to the Asset managers, my roles were; communicating market developments, portfolio changes and annual performance information to clients, recommending investment strategies to meet client financial objectives, consulting with potential investors to assess objectives and discuss optimal strategies, investigating market changes and devising approaches to take advantage of emerging opportunities and correspondence with stock brokers and trustees weekly.
HUMAN RECOURSE PERSONNEL AND ICT ASSISTANT
SAFARI DALES
NAIROBI, THIKA
01.2015 - 05.2015
- Created an automated working system for the company, the system aggregated all the company's different sectors into one operating tool, different from how it worked initially, where the company had separate manual systems for the different subsidiaries. This helped to display clear operations of the company's subsidiaries and saved the company a lot of cost due to the newfound transparency and the cutting down on paperwork and labour costs.
- Generating and updating complete and accurate employee files for Safari dales group with over 100 casual workers.
- Handling on-boarding process for newly hired employees, which include distribution of all paperwork.
- Controlling workmen's compensation claims by eliminating unnecessary filings and streamlining processes.
- Accomplishing special objectives and projects according to requests from board members.
ICT INTERN
KENYA GEOTHERMAL DEVELOPMENT COMPANY
NAKURU, NAKURU
09.2014 - 01.2015
- Security- Gained familiarity with physical,network, and software security by helping the team with installing firewalls, data encryption, threat analysis, hacking and penetration testing.
- Collaborated with a team of 8 other interns on a CCTV Installation and programming project for the company's go-down section.
- Provided IT support to non-technical internal user personnel through desk-side support services.
- Maintaining local area networks (LAN), wide area networks (WAN), storage area networks (SAN), and virtual private networks (VPNs).
- Introduction to DevOps.
- Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
Education
BACELOR OF BUSINESS IN INFORMATION TECHNOLOGY - BUSINESS IN INFORMATION TECHNOLOGY
AFRICA NAZARENE UNIVERSITY
ONGATA RONGAI 01.2011 - 07.2022
O'LEVELS - A'LEVELS
MELVIN JONES LIONS ACADEMY
NAKURU 09.2006 - 06.2009
Skills
Data analysis
Affiliations
- Lions Club- 2006-2008
- Presidential Award-KE(PA-K)- 2006-2008
- Rotary International- 2019
- Accounting Students Association(ASA)/ PWC/ACCA/CPAK/KASNEB-2014
- Makueni County/ Innovation Hubs/ CAK- 2021
- Unitar/Sunlight/ABSA - 2022
Additional Information
REFEREES
Geothermal Development Company.
Mr.Martin Kinyanjui- IT Manager
Tel:(+254)727878515
Nabo Capital, Centum investment.
Mr. Evans Mugi-Investment Manager
Tel:(+254)722734422
Safari dales Group
Mr. Ngigi Gathecha- CEO
Tel:(+254)726753986
Keroche Breweries
Mr. Nicholas Kechir- Chief Operating Officer
Email: coo@kerochebreweries.com
Furaia Applications LTD
Mr. Alex Kipchirchir- COO
Tel:(+254)721710383
Timeline
SYSTEM ANALYST DEVELOPER
FURAIA APPLICATIONS LTD
01.2021 - Current
STRATEGY AND INNOVATION
KEROCHE BREWERIES
06.2018 - 08.2020
EXECUTIVE ASSISTANT AND ICT ASSISTANT
NABO CAPITAL- CENTUM INVESTMENTS
06.2015 - 12.2017
HUMAN RECOURSE PERSONNEL AND ICT ASSISTANT
SAFARI DALES
01.2015 - 05.2015
ICT INTERN
KENYA GEOTHERMAL DEVELOPMENT COMPANY
09.2014 - 01.2015
BACELOR OF BUSINESS IN INFORMATION TECHNOLOGY - BUSINESS IN INFORMATION TECHNOLOGY
AFRICA NAZARENE UNIVERSITY
01.2011 - 07.2022
O'LEVELS - A'LEVELS
MELVIN JONES LIONS ACADEMY
09.2006 - 06.2009
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