Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Personal Information
Awards
Community Service
Timeline
Generic

Job Kuda Garakara

Nairobi

Summary

Skilled Business Development leader offering a Decade of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Thorough in monitoring trends and capitalizing on emerging opportunities.

Overview

14
14
years of professional experience

Work History

Remote Business Development Manager

Kuldra (pvt) ltd
01.2017 - Current
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Implemented systems and procedures to increase sales.

Customer Service Agent

National Handling Services
01.2014 - 01.2015
  • Communicated with customer to understand needs and concerns.
  • Responsible for checking in passengers for their respective flights.
  • Assisting passengers with reduced mobility and special needs such as unaccompanied minors.
  • Produced and shared customer service reports to support management decision-making.
  • Liaising with the immigration department and RevenueAuthority with respect to passengers.
  • Lost and found baggage assistance.

Waiter

Crowne Plaza Hotel
01.2014 - 03.2014
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Processed orders and sent to kitchen employees for preparation.

Customer Service Agent

Delta Beverages
01.2011 - 01.2012
  • Handling customer complaints
  • Selling of the company branded beverage
  • Liaising with the marketing department for accuracy and accountability purposes
  • Keeping of customer records for continuous supply purposes

Education

No Degree - Private Pilot Licence

Blue Chip Flying School
South Africa, Pretoria
12-2025

MBA - Strategic Management

Kenya Methodist University
10-2025

Bachelor of Commerce - Tourism and Hospitality Management

Midland State University
01.2016

Skills

  • Competitive intelligence
  • Aircraft piloting
  • Brand positioning
  • Sales and marketing
  • Social media strategy
  • Quality control
  • Project management
  • Time management
  • Analytical and problem solving
  • Collaboration skills
  • Research and strategy
  • Project management skills

Websites

Accomplishments

  • Awarded "2024 Best Business Pace Setter (Zimbabwe)" for exceptional innovation, leadership, and impact in driving industry advancement and operational excellence within the country’s competitive market.

Personal Information

Title: Business Development Manager

Awards

Cadetship Undergraduate Scholarship

Community Service

  • HIV/AIDS awareness campaign
  • Clean up the world campaign

Timeline

Remote Business Development Manager

Kuldra (pvt) ltd
01.2017 - Current

Customer Service Agent

National Handling Services
01.2014 - 01.2015

Waiter

Crowne Plaza Hotel
01.2014 - 03.2014

Customer Service Agent

Delta Beverages
01.2011 - 01.2012

No Degree - Private Pilot Licence

Blue Chip Flying School

MBA - Strategic Management

Kenya Methodist University

Bachelor of Commerce - Tourism and Hospitality Management

Midland State University

Similar Profiles

CREATE PROFILE
Job Kuda Garakara